JCPenney

Sales Floor Associate

JCPenney

Roseville, MI 48066, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where style meets value! We are currently seeking a dynamic and customer-focused Sales Floor Associate to join our team. As a Sales Floor Associate, you will play a crucial role in providing exceptional service to our valued customers and helping them find the perfect items to fit their needs. Your passion for fashion and drive for sales will make you an essential part of our team. If you have a desire to work in a fast-paced, team-oriented environment and possess excellent communication and customer service skills, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Assist customers in finding products and making purchasing decisions.
  3. Provide product knowledge and styling advice to customers.
  4. Maintain a clean and organized sales floor, including restocking and arranging merchandise.
  5. Operate cash registers and process transactions accurately.
  6. Meet and exceed sales goals by actively promoting products and upselling to customers.
  7. Respond to customer inquiries and concerns in a timely and efficient manner.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Maintain a thorough understanding of store promotions and sales events.
  10. Continuously educate oneself on product knowledge and industry trends.
  11. Follow and adhere to company policies and procedures.
  12. Provide exceptional customer service by actively listening and addressing customer needs.
  13. Perform other duties as assigned by management.
Where is this job?
This job is located at Roseville, MI 48066, USA
Job Qualifications
  • Strong Customer Service Skills: A Sales Floor Associate At Jcpenney Should Have Excellent Interpersonal Skills And The Ability To Provide Exceptional Customer Service To All Customers.

  • Retail Experience: Previous Experience In A Retail Environment Is Preferred For This Role. This Includes Experience In Sales, Customer Service, And Merchandising.

  • Knowledge Of Jcpenney Products And Services: A Successful Sales Floor Associate Should Have A Good Understanding Of Jcpenney's Products And Services In Order To Effectively Assist Customers And Make Recommendations.

  • Ability To Work In A Fast-Paced Environment: Jcpenney's Sales Floor Can Get Busy, Especially During Peak Shopping Periods. The Ideal Candidate Should Be Able To Work Efficiently And Multitask In A Fast-Paced Environment.

  • Team Player: A Sales Floor Associate Must Be Able To Work Well With A Team, As Well As Independently. They Should Also Be Willing To Help Out With Tasks Outside Of Their Job Description To Ensure The Success Of The Store.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Sales Techniques

  • Visual Merch

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Roseville, MI 48066, USA is $27,000 to $33,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeAugust 19th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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