
Sales Floor Associate
Are you a fashion-forward individual with a passion for customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect opportunity for you! JCPenney is seeking a Sales Floor Associate to join our team and help us deliver an exceptional shopping experience to our customers. In this role, you will be responsible for providing excellent customer service, maintaining a clean and organized sales floor, and assisting with inventory management. We are looking for individuals who are friendly, energetic, and have a strong attention to detail. If this sounds like you, we would love to have you on our team!
- Provide excellent customer service to all shoppers by greeting them, answering their questions, and assisting them with their purchases.
- Maintain a clean and organized sales floor by restocking merchandise, folding and hanging clothing, and keeping shelves and displays neat and tidy.
- Assist with inventory management by monitoring stock levels, reporting discrepancies, and helping with restocking and inventory counts.
- Work in a fast-paced retail environment to meet and exceed sales goals, while providing a positive and efficient shopping experience for customers.
- Use knowledge of current fashion trends to assist customers with finding the perfect outfit or accessories.
- Demonstrate a friendly and enthusiastic attitude towards customers and coworkers, creating a welcoming and inviting atmosphere in the store.
- Utilize strong attention to detail to ensure all merchandise is properly tagged and priced, and to identify any potential issues or discrepancies.
- Collaborate with team members to ensure a smooth and efficient operation of the sales floor, including assisting with opening and closing duties.
- Continuously strive to improve the customer experience by actively seeking feedback and suggestions from customers and implementing changes as needed.
- Adhere to all company policies and procedures, including safety and loss prevention measures, to ensure a secure and comfortable shopping environment for all customers and employees.
Excellent Communication Skills: Sales Floor Associates Must Possess Strong Verbal Communication Skills In Order To Effectively Interact With Customers And Provide Product Information.
Customer Service Experience: Previous Experience In A Customer Service Role Is Often Required For Sales Floor Associates, As They Will Be Expected To Assist Customers With Finding Products, Handling Returns, And Resolving Any Issues Or Complaints.
Knowledge Of Retail Operations: A Solid Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Techniques, Is Essential For Success As A Sales Floor Associate.
Ability To Work In A Fast-Paced Environment: Sales Floor Associates Must Be Able To Work Efficiently And Multitask In A Fast-Paced Retail Environment, Particularly During Peak Shopping Periods.
Team Player Mentality: Jcpenney Values Teamwork And Collaboration, So Sales Floor Associates Must Be Able To Work Well With Others And Contribute To A Positive And Supportive Work Environment.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Teamwork
Problem-Solving
Adaptability
Sales Techniques
Visual Merch
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Floor Associate in Topeka, KS, USA is between $25,000 and $35,000 per year. However, this can vary depending on factors such as experience, company size, and industry. Some Sales Floor Associates may also receive commission or bonuses on top of their base salary.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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