JCPenney

Sales Floor Associate

JCPenney

Palmdale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where every day is an opportunity to make a difference in the lives of our customers. We are currently seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Associate. In this role, you will have the chance to interact with our valued customers, assist them in finding the perfect products, and contribute to the overall success of our store. If you have a passion for retail, a positive attitude, and excellent communication skills, we want to hear from you!

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Assist customers in finding products and provide information about promotions and sales.
  3. Maintain a clean and organized sales floor, ensuring a pleasant shopping experience for customers.
  4. Utilize product knowledge to make recommendations and suggest additional items to enhance the customer's shopping experience.
  5. Process transactions accurately and efficiently using the store's point of sale system.
  6. Communicate effectively with customers to address any questions or concerns.
  7. Stay up-to-date on the latest product offerings, promotions, and company policies.
  8. Collaborate with team members to achieve sales goals and provide excellent customer service.
  9. Handle customer returns and exchanges in a professional and timely manner.
  10. Continuously strive to improve customer satisfaction and build customer loyalty.
  11. Adhere to all company policies, procedures, and safety guidelines.
  12. Assist with inventory management and restocking of merchandise as needed.
  13. Maintain a positive and professional demeanor at all times.
  14. Attend training sessions and meetings to stay informed about company updates and new products.
  15. Take on additional tasks and responsibilities as assigned by management.
Where is this job?
This job is located at Palmdale, CA, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills, With The Ability To Engage And Assist Customers In A Friendly And Professional Manner.

  • Prior Experience In Retail Sales Or Customer Service, Preferably In A Department Store Environment.

  • Strong Product Knowledge And Ability To Learn About New Merchandise, Including Features, Benefits, And Pricing.

  • Ability To Work In A Fast-Paced, Team-Oriented Environment And Adapt To Changing Priorities And Tasks.

  • Flexibility To Work A Variety Of Shifts, Including Evenings, Weekends, And Holidays, As Needed.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Palmdale, CA, USA is $30,000 - $40,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeMay 22nd, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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