JCPenney

Sales Floor Associate

JCPenney

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the JCPenney family! We are currently seeking enthusiastic and customer-oriented individuals to join our team as Sales Floor Associates. In this role, you will be responsible for providing exceptional service to our valued customers while assisting them with their shopping needs. We are looking for individuals who are passionate about delivering the best shopping experience and have the drive to achieve sales targets. If you have a positive attitude, excellent communication skills, and a desire to learn and grow, then we want you to be a part of our team. Keep reading to learn more about this exciting opportunity!

  1. Greet and welcome customers as they enter the store with a positive and friendly attitude.
  2. Provide exceptional customer service by assisting with product inquiries, locating items, and offering recommendations.
  3. Maintain a thorough knowledge of products, promotions, and company policies to effectively assist customers.
  4. Follow company sales strategies to meet and exceed sales targets.
  5. Keep the sales floor clean, organized, and fully stocked at all times.
  6. Process transactions accurately and efficiently using the store's point of sale system.
  7. Help customers with fitting rooms, including retrieving and organizing merchandise.
  8. Proactively approach customers to offer assistance and ensure they have a positive shopping experience.
  9. Continuously develop product knowledge to provide accurate and helpful information to customers.
  10. Assist in setting up and executing promotional events and displays.
  11. Collaborate with team members to ensure a seamless and efficient customer experience.
  12. Follow all safety and security procedures to maintain a safe shopping environment.
  13. Attend training sessions and meetings to learn about new products, sales techniques, and company updates.
  14. Maintain a professional demeanor and appearance at all times.
  15. Uphold the company's values and policies while representing the brand.
  16. Perform additional duties as assigned by management.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Associate At Jcpenney Should Possess Strong Communication Skills To Effectively Interact With Customers And Colleagues To Provide Exceptional Service.

  • Customer Service Experience: Prior Experience In A Customer-Facing Role, Such As Retail Or Hospitality, Is Desirable For This Position As It Involves Assisting Customers With Their Needs And Providing A Positive Shopping Experience.

  • Product Knowledge: A Good Understanding Of The Products And Services Offered By Jcpenney Is Essential For A Sales Floor Associate To Effectively Showcase And Promote Them To Customers.

  • Ability To Work In A Fast-Paced Environment: The Role Of A Sales Floor Associate At Jcpenney Involves Working In A Busy And Dynamic Retail Environment. Therefore, The Candidate Should Be Able To Thrive In A Fast-Paced Setting And Handle Multiple Tasks Simultaneously.

  • Team Player: Jcpenney Values Teamwork, And A Sales Floor Associate Should Be Able To Work Collaboratively With Their Colleagues To Achieve Sales Goals And Provide Excellent Customer Service.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Product Promotion

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in San Diego, CA, USA is between $26,000 and $37,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some companies may offer additional benefits or commission opportunities that can increase the overall earnings of a Sales Floor Associate.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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