Sales Floor Associate

Are you looking for a dynamic and rewarding career in retail? Look no further than JCPenney! We are currently seeking a highly motivated Sales Floor Associate to join our team and help us provide exceptional customer service and drive sales on our sales floor. Our ideal candidate is someone who is passionate about fashion, customer service, and teamwork. If you are a self-starter with a positive attitude and a desire to succeed, we want you to be a part of our JCPenney family!

1. Greet and assist customers in a friendly and professional manner on the sales floor.
2. Provide excellent customer service by listening to and addressing customer needs and concerns.
3. Maintain a clean and organized sales floor to create a welcoming and enjoyable shopping experience for customers.
4. Utilize knowledge of current fashion trends and JCPenney merchandise to assist customers with product selection.
5. Meet and exceed sales goals by actively promoting and selling merchandise to customers.
6. Process customer transactions accurately and efficiently using the cash register and other point-of-sale systems.
7. Collaborate with team members to ensure a cohesive and smooth shopping experience for customers.
8. Maintain a thorough understanding of JCPenney policies, procedures, and promotions to effectively communicate with customers.
9. Continuously develop product knowledge and sales skills through training and learning opportunities provided by JCPenney.
10. Demonstrate a positive and professional attitude at all times, representing the JCPenney brand.
11. Adhere to all safety and security protocols to ensure a safe and secure shopping environment for customers and team members.
12. Assist with floor moves, display changes, and other visual merchandising tasks as needed.
13. Proactively seek out and resolve customer complaints and issues in a timely and satisfactory manner.
14. Contribute to a positive and inclusive work environment by treating team members and customers with respect, empathy, and understanding.
15. Take initiative to complete additional tasks and projects as assigned by management.

According to JobzMall, the average salary range for a Sales Floor Associate in Pittsburgh, PA, USA is between $27,000 and $37,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.