JCPenney

Sales Floor Associate

JCPenney

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for sales? Do you thrive in a fast-paced retail environment? If so, JCPenney is looking for you! We are seeking a driven and customer-focused Sales Floor Associate to join our team at [location]. As a vital member of our sales team, you will play a key role in providing exceptional customer service and driving sales. If you have a positive attitude, excellent communication skills, and a strong work ethic, we want to hear from you! Join our team and become a part of a company that values and invests in its employees.

  1. Provide exceptional customer service to all customers in order to create a positive shopping experience.
  2. Actively engage with customers to understand their needs and offer solutions to meet those needs.
  3. Maintain a thorough knowledge of products and services offered by JCPenney in order to effectively assist customers.
  4. Utilize strong communication skills to effectively interact with customers and fellow team members.
  5. Meet and exceed sales goals by actively promoting and selling products to customers.
  6. Maintain a clean and organized sales floor to create a visually appealing shopping environment.
  7. Continuously learn and stay updated on product knowledge and sales techniques.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Uphold company policies and procedures, including but not limited to, customer service standards and loss prevention measures.
  10. Utilize problem-solving skills to address customer concerns and provide solutions.
  11. Attend training and development programs to enhance sales skills and knowledge.
  12. Adapt to changing business needs and assist in other areas of the store as needed.
  13. Contribute to a positive and team-oriented culture within the store.
  14. Maintain a professional and friendly demeanor at all times.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Associate Must Possess Strong Verbal And Written Communication Skills To Effectively Communicate With Customers And Team Members.

  • Customer Service Oriented: The Ideal Candidate Should Have A Customer-Centric Mindset And Be Able To Provide Exceptional Service To Customers, Ensuring Their Needs Are Met And Problems Are Resolved.

  • Sales Experience: Previous Experience In Retail Sales Is Preferred, With A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Product Knowledge: A Sales Floor Associate Should Have A Good Understanding Of The Products And Services Offered By Jcpenney. This Includes Knowing The Features, Benefits, And Uses Of Various Products To Assist Customers In Making Informed Purchase Decisions.

  • Team Player: Jcpenney Values Teamwork And Collaboration Among Employees. A Sales Floor Associate Should Be Able To Work Well With Others, Contribute To A Positive Work Environment, And Support Their Team Members In Achieving Sales Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Visual Merch

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Phoenix, AZ, USA is $25,000-$40,000 per year. This can vary depending on the specific company, location, and years of experience. Some companies may offer additional benefits such as commission or bonuses.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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