JCPenney

Sales Floor Associate

JCPenney

Westminster, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where every day is an opportunity to make a difference in the lives of our customers. We are currently seeking a motivated and customer-oriented Sales Floor Associate to join our team. As a Sales Floor Associate, you will play a vital role in providing exceptional service and creating a positive shopping experience for our guests. If you have a passion for sales, a friendly attitude, and a strong work ethic, we invite you to join our JCPenney family.

  1. Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
  2. Assist customers in finding the products they are looking for and provide recommendations based on their needs.
  3. Maintain a thorough knowledge of all products and services offered by JCPenney to effectively answer customer questions.
  4. Maintain a clean and organized sales floor, including restocking merchandise and arranging displays.
  5. Utilize excellent customer service skills to address any concerns or complaints from customers in a professional and timely manner.
  6. Meet and exceed sales goals by actively engaging with customers and promoting promotions and special offers.
  7. Continuously stay updated on current fashion trends and product knowledge to provide customers with the most up-to-date information.
  8. Collaborate with team members to ensure a seamless shopping experience for customers.
  9. Operate cash registers and process transactions accurately and efficiently.
  10. Attend training sessions and meetings to stay informed on new products and sales techniques.
  11. Maintain a positive and professional attitude, representing the JCPenney brand at all times.
  12. Contribute to a positive and inclusive work environment by treating all team members and customers with respect and kindness.
  13. Adhere to all company policies and procedures, including safety and security measures.
  14. Take on additional tasks and responsibilities as needed to support the overall success of the store and team.
  15. Uphold the JCPenney values of teamwork, integrity, dedication, and excellence in all interactions with customers and team members.
Where is this job?
This job is located at Westminster, CO, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Associate At Jcpenney Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.

  • Customer Service Experience: Candidates Should Have Previous Experience In A Customer-Facing Role, Preferably In A Retail Environment, To Provide Exceptional Customer Service And Create A Positive Shopping Experience For Customers.

  • Product Knowledge: A Deep Understanding Of Jcpenney's Products, Brands, And Promotions Is Essential For A Sales Floor Associate To Assist Customers With Their Purchases And Make Product Recommendations.

  • Sales Experience: A Successful Candidate Should Have A Proven Track Record In Meeting And Exceeding Sales Targets, As Well As The Ability To Upsell And Cross-Sell Products.

  • Team Player: Jcpenney Values Teamwork And Collaboration, So A Sales Floor Associate Should Be Able To Work Well In A Team Environment And Support Their Colleagues To Achieve Common Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Product Presentation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Westminster, CO, USA is between $24,000 - $40,000 per year. This range can vary depending on factors such as experience, location, and employer. Some employers may also offer commission or bonuses as part of the compensation package for this role.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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