JCPenney

Sales Floor Associate

JCPenney

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where every day is a new opportunity to make a positive impact on our customers' shopping experience. We are currently seeking a dynamic and personable Sales Floor Associate to join our team and help us deliver exceptional service to our valued customers. As a Sales Floor Associate, you will play a crucial role in creating a welcoming and inclusive environment for our shoppers, while also driving sales and promoting our brand. If you have a passion for customer service and a drive to succeed, we want to hear from you!

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide exceptional customer service by assisting customers with their shopping needs and inquiries.
  3. Maintain a clean and organized sales floor to enhance the shopping experience.
  4. Assist in restocking and replenishing merchandise to ensure product availability for customers.
  5. Utilize product knowledge to make product recommendations and drive sales.
  6. Actively engage with customers to promote special promotions and sales events.
  7. Demonstrate strong communication skills to effectively convey information to customers and team members.
  8. Operate cash registers and handle monetary transactions accurately.
  9. Collaborate with team members to ensure a cohesive and efficient work environment.
  10. Uphold company policies and procedures to create a safe and inclusive shopping environment.
  11. Continuously improve knowledge of products, services, and sales techniques.
  12. Meet and exceed sales goals to contribute to the store's success.
  13. Attend training and development sessions to enhance job performance.
  14. Handle customer complaints and provide appropriate solutions to ensure customer satisfaction.
  15. Maintain a positive and professional demeanor at all times to represent the JCPenney brand.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Customer Service Skills: A Sales Floor Associate At Jcpenney Must Have Excellent Customer Service Skills, Including The Ability To Greet And Engage Customers, Answer Questions, And Assist With Purchases.

  • Strong Communication Skills: Effective Communication Is Key For A Sales Floor Associate To Work Well With Customers, Co-Workers, And Managers. This Includes Listening Attentively, Providing Clear And Accurate Information, And Resolving Any Conflicts Or Issues.

  • Knowledge Of Jcpenney Products And Services: A Comprehensive Understanding Of Jcpenney's Products, Services, And Promotions Is Essential For A Sales Floor Associate To Effectively Assist Customers And Make Recommendations.

  • Sales And Marketing Experience: Previous Experience In Sales Or Marketing Is Often Required For A Sales Floor Associate Position At Jcpenney. This Includes The Ability To Upsell And Cross-Sell Products, As Well As Meet Sales Targets And Goals.

  • Team Player Attitude: Working As Part Of A Team Is Crucial For Success As A Sales Floor Associate At Jcpenney. This Requires A Positive And Cooperative Attitude, As Well As The Ability To Work Well With Others To Achieve Common Goals.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in New York, NY, USA is between $25,000 and $45,000 per year. This can vary depending on the specific company, experience level, and location within the city. Some companies may also offer bonuses or commission opportunities for sales associates.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeJune 9th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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