JCPenney

Sales Floor Associate

JCPenney

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! Are you a motivated, customer-focused individual looking to start or advance your career in retail? We are currently seeking a Sales Floor Associate to join our team at JCPenney. As a Sales Floor Associate, you will play a crucial role in delivering exceptional customer service and driving sales on our sales floor. We are looking for someone with a strong work ethic, a passion for providing excellent service, and the ability to work in a fast-paced environment. If you are a team player with a positive attitude and a desire to learn and grow, we would love to have you join our team at JCPenney!

  1. Provide exceptional customer service to all customers on the sales floor.
  2. Greet and engage customers, assist with product inquiries, and handle customer complaints or concerns.
  3. Maintain a clean and organized sales floor, including restocking merchandise and maintaining visual displays.
  4. Meet and exceed sales goals by actively promoting products and services to customers.
  5. Utilize product knowledge to make recommendations and upsell to customers.
  6. Collaborate with team members to ensure a positive and efficient shopping experience for customers.
  7. Continuously learn about new products and promotions to effectively communicate and sell to customers.
  8. Operate cash registers and handle cash and credit card transactions accurately.
  9. Follow company policies and procedures, including safety guidelines, to ensure a safe and secure working environment.
  10. Participate in training and development opportunities to improve performance and advance within the company.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Sales Floor Associate At Jcpenney, You Will Be Interacting With Customers On A Daily Basis. It Is Essential To Have Strong Customer Service Skills In Order To Provide A Positive Shopping Experience For Customers.

  • Knowledge Of Jcpenney Products And Services: A Sales Floor Associate Should Be Familiar With The Products And Services Offered By Jcpenney In Order To Effectively Assist Customers And Make Recommendations Based On Their Needs.

  • Strong Communication Skills: The Ability To Communicate Effectively With Both Customers And Fellow Employees Is Crucial For A Sales Floor Associate. This Includes Listening To Customer Needs, Providing Clear Product Information, And Working Collaboratively With Team Members.

  • Sales Experience: A Background In Sales Is Highly Beneficial For A Sales Floor Associate, As The Role Involves Actively Promoting And Selling Products To Customers. This Includes Using Sales Techniques To Upsell Or Cross-Sell Products And Meeting Sales Targets.

  • Ability To Work In A Fast-Paced Environment: Working On The Sales Floor At Jcpenney Can Be Fast-Paced And Hectic, Especially During Busy Shopping Periods. A Successful Sales Floor Associate Should Be Able To Thrive In This Type Of Environment And Handle Multiple Tasks Efficiently And Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Attention to

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Durham, NC, USA is between $9.00 and $15.00 per hour. However, this can vary depending on the individual's level of experience, the specific company they work for, and their job responsibilities.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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