JCPenney

Sales Floor Associate

JCPenney

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a team player with a passion for delivering exceptional customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect opportunity for you! JCPenney is currently seeking a Sales Floor Associate to join our dynamic team. In this role, you will have the chance to interact with customers, showcase your product knowledge, and contribute to the overall success of our store. We are looking for individuals who are motivated, friendly, and driven to provide an unparalleled shopping experience for our customers. If this sounds like you, read on for more details on this exciting opportunity!

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Demonstrate thorough knowledge of products and services offered by JCPenney to effectively assist customers with their needs.
  3. Maintain a clean and organized sales floor by restocking merchandise, arranging displays, and ensuring proper product placement.
  4. Collaborate with team members to achieve sales goals and provide a seamless shopping experience for customers.
  5. Continuously learn and stay updated on product knowledge, promotions, and store policies to effectively communicate with customers.
  6. Utilize active listening skills to understand customer needs and recommend appropriate products and services.
  7. Operate cash registers and process transactions accurately and efficiently.
  8. Maintain a positive and professional attitude while handling customer inquiries and complaints.
  9. Adhere to all company policies and procedures, including safety and security protocols.
  10. Assist in the implementation of visual merchandising directives to enhance the overall look and feel of the sales floor.
  11. Contribute to a positive and inclusive team environment by actively participating in team meetings and training sessions.
  12. Proactively seek opportunities for self-improvement and provide feedback to management on ways to improve customer experience.
  13. Maintain a high level of professionalism and represent JCPenney in a positive manner at all times.
  14. Continuously meet and exceed sales targets and performance metrics set by the company.
  15. Be flexible and adaptable to changes in the retail environment and take on additional responsibilities as needed.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Associate At Jcpenney Must Possess Excellent Communication Skills To Effectively Interact With Customers And Promote Products.

  • Customer Service Experience: Previous Experience In Customer Service Is A Must For A Sales Floor Associate At Jcpenney. This Includes Skills Such As Problem-Solving, Conflict Resolution, And Empathy.

  • Knowledge Of Retail Sales Techniques: The Ideal Candidate Should Have A Good Understanding Of Retail Sales Techniques, Such As Upselling, Cross-Selling, And Suggestive Selling, To Maximize Sales And Meet Targets.

  • Organizational Skills: A Sales Floor Associate Should Be Able To Multitask, Prioritize Tasks, And Maintain A Neat And Organized Sales Floor To Create A Positive Shopping Experience For Customers.

  • Team Player: Jcpenney Values Teamwork, And A Sales Floor Associate Should Be Able To Work Well With Others, Collaborate, And Support Team Goals To Ensure The Success Of The Store.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Orlando, FL, USA is between $22,000 and $40,000 per year. This range may vary depending on the specific company, experience level, and location within the city. Some Sales Floor Associates may also receive commission or bonuses based on their sales performance.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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