Sales Floor Assistant

Attention all customer service superstars! Are you looking for a fun and fast-paced retail environment where you can put your people skills to the test? Look no further than JCPenney! As a Sales Floor Assistant, you will be an integral part of our team, assisting with customer inquiries, stocking merchandise, and maintaining a clean and organized sales floor. We are seeking individuals with a passion for providing exceptional customer service, strong communication skills, and a positive attitude. If you thrive in a dynamic and customer-focused environment, we want to hear from you! Join our team at JCPenney and make your mark in the world of retail.

1. Provide exceptional customer service to all JCPenney customers by assisting with inquiries, resolving issues, and ensuring a positive shopping experience.
2. Maintain a clean and organized sales floor by regularly restocking merchandise, organizing displays, and keeping aisles free of clutter.
3. Utilize strong communication skills to effectively communicate with customers, team members, and management.
4. Demonstrate a positive attitude and enthusiasm for working in a fast-paced retail environment.
5. Collaborate with team members to ensure efficient and effective operations of the sales floor.
6. Adhere to all company policies and procedures, including those related to customer service, safety, and merchandising.
7. Assist in achieving sales goals by actively promoting products and services to customers.
8. Continuously learn about new products and promotions to provide accurate and up-to-date information to customers.
9. Act as a brand ambassador for JCPenney by representing the company's values and promoting a positive image.
10. Take initiative to identify and address customer needs, provide solutions, and follow up to ensure customer satisfaction.
11. Maintain a professional and courteous demeanor at all times, even in challenging situations.
12. Participate in training and development opportunities to enhance customer service skills and product knowledge.
13. Prioritize and multitask effectively, while maintaining a strong attention to detail.
14. Assist with other duties as assigned by management.

According to JobzMall, the average salary range for a Sales Floor Assistant in Grandville, MI, USA is $9 - $15 per hour. This may vary depending on the specific job responsibilities, work experience, and the company's salary structure.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.