Sales Floor Assistant

At JCPenney, we are looking for an energetic and customer service-oriented individual to join our team as a Sales Floor Assistant. As a Sales Floor Assistant, you will be responsible for providing a high level of customer service to ensure a positive shopping experience for all of our customers. The ideal candidate must have a strong background in customer service, retail sales, and a passion for creating a positive customer experience. The ideal candidate should possess excellent verbal and written communication skills, an outgoing and friendly personality, an eye for detail, and a willingness to go the extra mile to exceed customer expectations. If you are an individual who loves interacting with customers and has a passion for providing exceptional customer service, then this is the perfect role for you!

Responsibilities:

1. Greet customers and provide assistance with selecting merchandise.
2. Answer customer questions regarding products, pricing, and services.
3. Assist customers in locating items in the store.
4. Maintain knowledge of current store promotions and policies.
5. Ensure shelves are stocked and merchandise is attractively arranged.
6. Handle customer complaints as needed.
7. Process payments using cash registers.
8. Provide customer service support.
9. Ensure store is clean and presentable.
10. Assist in implementing store operations and procedures.

According to JobzMall, the average salary range for a Sales Floor Assistant in Culver City, CA, USA is between $25,852 and $35,000.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.