JCPenney

Sales Floor Assistant

JCPenney

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we believe in providing our customers with quality products and exceptional service. As a Sales Floor Assistant, you will play a crucial role in creating a positive and welcoming shopping experience for our valued customers. We are looking for dedicated individuals who are passionate about retail, possess excellent communication skills, and are committed to delivering top-notch customer service. If you thrive in a fast-paced environment and enjoy working in a team, we invite you to join our dynamic and diverse team at JCPenney.

  1. Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
  2. Assist customers with finding products and making purchasing decisions.
  3. Maintain knowledge of current sales and promotions to effectively communicate them to customers.
  4. Keep sales floor and merchandise organized and visually appealing.
  5. Monitor inventory levels and restock merchandise as needed.
  6. Assist with setting up displays and arranging merchandise according to company guidelines.
  7. Process customer transactions accurately and efficiently.
  8. Provide exceptional customer service by answering questions, addressing concerns, and resolving issues.
  9. Collaborate with team members to achieve sales goals and create a positive work environment.
  10. Continuously strive to improve product knowledge and stay updated on new products and trends.
  11. Follow all safety and security procedures to ensure a safe shopping environment for customers and employees.
  12. Adhere to company policies and procedures, including dress code and attendance.
  13. Maintain a positive and professional attitude at all times, representing the company in a positive manner.
  14. Assist in the training and onboarding of new team members.
  15. Take on additional tasks and responsibilities as needed to support the overall success of the store.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Assistant At Jcpenney Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers, Colleagues, And Management.

  • Customer Service Experience: Previous Experience In A Customer-Facing Role Is Essential For A Sales Floor Assistant At Jcpenney. This Includes A Proven Track Record Of Providing Exceptional Customer Service And Resolving Customer Issues.

  • Knowledge Of Retail Sales: A Solid Understanding Of Retail Sales Processes, Including Upselling And Cross-Selling Techniques, Is Necessary For A Sales Floor Assistant At Jcpenney.

  • Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial For A Sales Floor Assistant At Jcpenney. This Includes Accurately Handling Cash And Credit Transactions, Organizing Merchandise On The Sales Floor, And Maintaining A Clean And Organized Work Environment.

  • Team Player Mentality: Jcpenney Values Teamwork, And A Sales Floor Assistant Must Be A Team Player. This Includes Collaborating With Colleagues, Taking Direction From Supervisors, And Contributing To A Positive And Productive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • retail operations

  • Order

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Assistant in Tampa, FL, USA is between $25,000 - $35,000 per year. However, this can vary depending on the specific employer, level of experience, and other factors.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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