JCPenney

Sales Floor Assistant

JCPenney

San Bernardino, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic and customer-focused Sales Floor Assistant to join our team at JCPenney! In this role, you will be responsible for providing excellent customer service to all of our customers and ensuring that our sales floor is well-maintained. If you take pride in providing superior service and have the ability to create an enjoyable shopping experience, this could be the job for you!To be successful in this role, you should have excellent interpersonal skills, be knowledgeable about our products, and have the ability to problem solve. You should also be highly organized and able to manage multiple tasks simultaneously. If you are excited to join a team-oriented atmosphere and help our customers have the best shopping experience possible, we’d love to hear from you!

Responsibilities:

  1. Greet and assist customers in a friendly and courteous manner.
  2. Provide customers with product information and suggestions to help them find the best product for their needs.
  3. Maintain the sales floor by restocking shelves, tidying displays, and ensuring the area is safe and presentable.
  4. Answer customer inquiries and provide solutions to any problems that may arise.
  5. Process sales transactions accurately and efficiently.
  6. Monitor stock levels and ensure that the sales floor is adequately stocked with products.
  7. Assist in training new employees on customer service policies and procedures.
  8. Collaborate with other team members to ensure the store meets its goals for customer satisfaction and sales.
  9. Follow company policies and procedures to ensure customer safety.
  10. Develop and maintain a thorough knowledge of the store’s products, services, and promotions.
Where is this job?
This job is located at San Bernardino, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Strong Customer Service Skills

  • Flexible Schedule

  • Ability To Use A Cash Register

  • Friendly Disposition

  • Aptitude For Sales

  • Working Knowledge Of Retail Merchandise

Required Skills
  • Communication

  • Sales

  • Product knowledge

  • Trend Awareness

  • Inventory Control

  • customer service

  • Merchandising

  • Cash Handling

  • Organization

  • Styling

  • Salesmanship

  • Problem-Solving

  • Upselling

  • Restocking

  • Greeting

Soft Skills
  • Communication

  • Leadership

  • Multitasking

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Assistant in San Bernardino, CA, USA is between $10.50 and $12.00 per hour. This range is dependent on experience, qualifications, and the size of the employer.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeAugust 19th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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