Operations Supervisor

Welcome to JCPenney, where we are dedicated to providing our customers with the best shopping experience possible. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operations of our store. We are seeking a highly organized and detail-oriented individual who can lead a team and handle multiple tasks with ease. If you are passionate about retail, have strong leadership skills, and are motivated to drive results, we would love to have you join our team.

1. Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and customer service.
2. Train and supervise a team of employees, providing guidance and support as needed.
3. Ensure that all store policies and procedures are being followed by all team members.
4. Monitor and analyze sales and operational data to identify areas for improvement and implement necessary changes.
5. Collaborate with other department supervisors and managers to maintain a cohesive and efficient store environment.
6. Handle all customer inquiries, complaints, and issues in a timely and professional manner.
7. Maintain a clean and organized store environment, adhering to all safety and security protocols.
8. Assist in scheduling and managing employee shifts to ensure adequate coverage during peak hours.
9. Conduct regular performance evaluations and set goals for team members to drive productivity and performance.
10. Stay updated on industry trends and competitor strategies to make informed decisions and maintain a competitive edge.
11. Foster a positive and inclusive work culture, promoting teamwork and effective communication among team members.
12. Adhere to all company policies and procedures, including those related to employee conduct, safety, and ethics.

According to JobzMall, the average salary range for a Operations Supervisor in Deptford, NJ, USA is $54,000 - $80,000 per year. This may vary depending on factors such as experience, location, industry, and company size.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.