JCPenney

Operations Supervisor

JCPenney

Southaven, MS, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to JCPenney, where we believe in the power of teamwork and exceptional customer service. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our store. We are seeking a dedicated and dynamic individual with a passion for leadership and a keen eye for detail. If you have a proven track record of managing and motivating teams, and possess excellent organizational and communication skills, we encourage you to apply for this exciting opportunity. Join our team and be a part of our commitment to providing an exceptional shopping experience for our customers.

  1. Oversee and manage the day-to-day operations of the store, including inventory management, merchandising, and customer service.
  2. Lead and motivate a team of employees to ensure a positive and productive work environment.
  3. Train and develop team members to provide exceptional customer service and adhere to company policies and procedures.
  4. Monitor and maintain inventory levels to ensure product availability for customers.
  5. Implement and maintain visual merchandising standards to enhance the overall appearance of the store.
  6. Coordinate with other departments to ensure efficient and timely execution of tasks and projects.
  7. Communicate effectively with team members and management to ensure smooth operations and address any issues that may arise.
  8. Analyze store data and metrics to identify areas for improvement and implement strategies to increase productivity and sales.
  9. Ensure compliance with all safety and security protocols to maintain a safe and secure shopping environment for customers and employees.
  10. Serve as a role model for excellent customer service, professionalism, and teamwork.
  11. Handle customer inquiries and complaints in a timely and professional manner.
  12. Collaborate with the store manager to create and implement operational procedures and policies.
  13. Monitor and manage employee schedules to ensure adequate coverage during peak hours and events.
  14. Maintain a clean and organized store environment, adhering to company standards.
  15. Continuously seek opportunities for personal and professional development to enhance job performance.
Where is this job?
This job is located at Southaven, MS, USA
Job Qualifications
  • Proficiency In Microsoft Office And Experience With Inventory Management Systems.

  • Bachelor's Degree In Business Administration, Operations Management, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In A Supervisory Role In A Retail Or Customer Service Environment.

  • Proven Track Record Of Effectively Managing And Leading A Team To Achieve Operational Goals And Objectives.

  • Strong Communication And Interpersonal Skills, With The Ability To Collaborate And Build Relationships With Cross-Functional Teams.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Problem Solving

  • Leadership

  • customer service

  • Quality Control

  • Team Building

  • Decision Making

  • Training and Development

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Supervisor in Southaven, MS, USA is between $48,000 and $65,000 per year. However, this can vary depending on factors such as the size and type of company, years of experience, and specific job responsibilities. Additionally, bonuses and other compensation may also factor into an individual's total compensation package.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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