Welcome to JCPenney, where we believe in the power of teamwork and exceptional customer service. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our store. We are seeking a dedicated and dynamic individual with a passion for leadership and a keen eye for detail. If you have a proven track record of managing and motivating teams, and possess excellent organizational and communication skills, we encourage you to apply for this exciting opportunity. Join our team and be a part of our commitment to providing an exceptional shopping experience for our customers.
- Oversee and manage the day-to-day operations of the store, including inventory management, merchandising, and customer service.
- Lead and motivate a team of employees to ensure a positive and productive work environment.
- Train and develop team members to provide exceptional customer service and adhere to company policies and procedures.
- Monitor and maintain inventory levels to ensure product availability for customers.
- Implement and maintain visual merchandising standards to enhance the overall appearance of the store.
- Coordinate with other departments to ensure efficient and timely execution of tasks and projects.
- Communicate effectively with team members and management to ensure smooth operations and address any issues that may arise.
- Analyze store data and metrics to identify areas for improvement and implement strategies to increase productivity and sales.
- Ensure compliance with all safety and security protocols to maintain a safe and secure shopping environment for customers and employees.
- Serve as a role model for excellent customer service, professionalism, and teamwork.
- Handle customer inquiries and complaints in a timely and professional manner.
- Collaborate with the store manager to create and implement operational procedures and policies.
- Monitor and manage employee schedules to ensure adequate coverage during peak hours and events.
- Maintain a clean and organized store environment, adhering to company standards.
- Continuously seek opportunities for personal and professional development to enhance job performance.
Proficiency In Microsoft Office And Experience With Inventory Management Systems.
Bachelor's Degree In Business Administration, Operations Management, Or A Related Field.
Minimum Of 3-5 Years Of Experience In A Supervisory Role In A Retail Or Customer Service Environment.
Proven Track Record Of Effectively Managing And Leading A Team To Achieve Operational Goals And Objectives.
Strong Communication And Interpersonal Skills, With The Ability To Collaborate And Build Relationships With Cross-Functional Teams.
Budgeting
Inventory Management
Communication
Time Management
Problem Solving
Leadership
customer service
Quality Control
Team Building
Decision Making
Training and Development
Performance evaluation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Supervisor in Southaven, MS, USA is between $48,000 and $65,000 per year. However, this can vary depending on factors such as the size and type of company, years of experience, and specific job responsibilities. Additionally, bonuses and other compensation may also factor into an individual's total compensation package.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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