JCPenney

Operations Supervisor

JCPenney

Birmingham, AL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail operations? Do you have a keen eye for detail and a strong drive for efficiency? If so, we have an exciting opportunity for you to join our team at JCPenney as an Operations Supervisor. As an integral member of our management team, you will play a vital role in ensuring the smooth and successful operation of our store. We are seeking a highly motivated individual with a proven track record of supervisory experience and a deep understanding of retail operations. If you are ready to take the next step in your career and make a significant impact, we want to hear from you!

  1. Oversee and manage all aspects of retail operations, including inventory management, customer service, and store maintenance.
  2. Create and implement efficient processes and procedures to improve store operations and maximize productivity.
  3. Train, coach, and motivate team members to ensure a high level of performance and customer satisfaction.
  4. Monitor and maintain inventory levels to ensure product availability and minimize loss.
  5. Conduct regular audits to ensure compliance with company policies and procedures.
  6. Collaborate with other managers to develop and implement strategies to increase sales and improve customer experience.
  7. Identify areas for improvement and make recommendations to upper management.
  8. Handle customer complaints and resolve any issues in a timely and professional manner.
  9. Maintain a safe and clean work environment for both employees and customers.
  10. Assist with scheduling and managing employee shifts to ensure adequate staffing levels.
  11. Stay up-to-date with industry trends and best practices to continuously improve store operations.
  12. Conduct performance evaluations and provide feedback to team members.
  13. Communicate effectively with all levels of management to ensure efficient and effective store operations.
  14. Adhere to all company policies, procedures, and guidelines.
  15. Lead by example and maintain a positive and professional attitude at all times.
Where is this job?
This job is located at Birmingham, AL, USA
Job Qualifications
  • Relevant Work Experience: A Minimum Of 3-5 Years Of Experience In Retail Operations Or A Similar Industry, With At Least 1-2 Years In A Supervisory Role.

  • Strong Leadership Skills: Ability To Motivate And Lead A Team, Delegate Tasks Effectively, And Provide Guidance And Feedback To Team Members.

  • Knowledge Of Retail Operations: Familiarity With Inventory Management, Merchandising, Store Operations, And Customer Service Best Practices.

  • Excellent Communication And Organizational Skills: Ability To Communicate Effectively With Team Members, Upper Management, And Customers. Strong Organizational Skills To Manage Multiple Tasks And Priorities.

  • Problem-Solving And Decision-Making Abilities: Proven Ability To Analyze Data, Identify Problems, And Make Effective Decisions To Achieve Operational Goals And Improve Processes.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Analytical Thinking

  • Team Building

  • Organization

  • Training and Development

  • Problem-Solving

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Supervisor in Birmingham, AL, USA is between $47,000 and $68,000 per year. This can vary depending on factors such as years of experience, education level, and specific industry or company.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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