JCPenney

Operations Associate

JCPenney

Goodlettsville, TN 37072, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where our mission is to help our customers find quality products at affordable prices. We are currently seeking an Operations Associate to join our team and contribute to the success of our company. As an Operations Associate, you will play a vital role in ensuring the smooth and efficient operation of our store. We are looking for an individual who is organized, detail-oriented, and has a passion for delivering exceptional customer service. If you are eager to be a part of a dynamic and fast-paced environment, and possess the necessary qualifications, we would love to hear from you.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Assist customers with finding products and provide recommendations based on their needs.
  3. Ensure that all products are properly stocked and displayed according to company standards.
  4. Process customer transactions accurately and efficiently.
  5. Maintain a clean and organized sales floor, including restocking and rearranging merchandise as needed.
  6. Communicate effectively with team members and management to ensure smooth operation of the store.
  7. Follow all safety and security procedures to protect company assets.
  8. Stay up-to-date on product knowledge and promotions to effectively assist customers.
  9. Provide exceptional customer service by resolving any issues or concerns in a timely and professional manner.
  10. Assist with inventory management, including receiving and stocking merchandise.
  11. Perform opening and closing duties as needed.
  12. Adhere to company policies and procedures at all times.
  13. Maintain a positive attitude and represent the company in a professional manner.
  14. Continuously strive to meet and exceed sales goals and targets.
  15. Attend training sessions and meetings as required to stay updated on company policies, procedures, and products.
Where is this job?
This job is located at Goodlettsville, TN 37072, USA
Job Qualifications
  • Strong Organizational Skills: As An Operations Associate, It Is Essential To Have Strong Organizational Skills To Manage Inventory, Process Orders, And Handle Other Administrative Tasks Efficiently.

  • Attention To Detail: Operations Associates Must Have A Keen Eye For Detail To Ensure Accuracy In Tasks Such As Pricing And Labeling Merchandise, Tracking Inventory Levels, And Processing Customer Orders.

  • Knowledge Of Retail Operations: Familiarity With Retail Operations, Including Inventory Management, Shipping And Receiving, And Customer Service, Is Crucial For Success In This Role.

  • Ability To Multitask: The Role Of An Operations Associate Requires The Ability To Handle Multiple Tasks Simultaneously, Such As Assisting Customers, Processing Orders, And Managing Inventory. The Ability To Prioritize And Multitask Effectively Is Key.

  • Strong Communication Skills: Operations Associates Must Be Able To Communicate Effectively With Team Members, Customers, And Vendors. This Includes Written And Verbal Communication Skills, As Well As The Ability To Collaborate And Work Well In A Team Environment.

Required Skills
  • Communication Skills

  • Inventory Management

  • Data Analysis

  • Time Management

  • Problem Solving

  • Organizational Skills

  • customer service

  • Merchandising

  • Sales Support

  • Team Coordination

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Operations Associate in Goodlettsville, TN 37072, USA is $35,000-$45,000 per year. This may vary depending on the specific company, level of experience, and other factors such as benefits and bonuses.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 30th, 2025
Apply BeforeJuly 28th, 2025
This job posting is from a verified source. 

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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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