JCPenney

Operations Associate

JCPenney

Douglasville, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, one of the nation's most iconic and beloved retail brands. We are seeking a highly motivated and detail-oriented individual to join our team as an Operations Associate. As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient operations of our store. We are looking for someone who is passionate about delivering exceptional customer service, has a strong work ethic, and is eager to learn and grow within our company. If you possess these qualities and have a keen eye for detail, we invite you to apply for this exciting opportunity.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide excellent customer service by addressing customer inquiries, concerns, and complaints in a timely and effective manner.
  3. Assist in maintaining a clean, organized, and visually appealing store environment.
  4. Ensure all merchandise is properly displayed and priced according to company standards.
  5. Receive and process incoming merchandise shipments, accurately and efficiently.
  6. Conduct inventory control and assist with replenishment of stock as needed.
  7. Assist in processing customer transactions, including cash handling and credit card transactions.
  8. Collaborate with team members to ensure all operational tasks are completed efficiently and accurately.
  9. Follow all safety and security procedures to maintain a safe working environment for customers and employees.
  10. Maintain knowledge of current promotions, sales, and company policies to effectively assist customers.
  11. Continuously seek opportunities to improve store operations and customer experience.
  12. Participate in training and development programs to enhance knowledge and skills.
  13. Adhere to all company policies and procedures to ensure compliance with standards and regulations.
  14. Communicate effectively with management regarding any issues, concerns, or suggestions for improvement.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Douglasville, GA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Supply Chain Management, Or Related Field.

  • Strong Analytical And Problem-Solving Skills.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work Collaboratively With Cross-Functional Teams.

  • Knowledge Of Inventory Management Systems And Processes.

  • Minimum Of 2 Years Of Experience In Retail Operations, Preferably In A Fast-Paced Environment.

Required Skills
  • Inventory Management

  • Data Analysis

  • Communication

  • Time Management

  • customer service

  • Supply Chain

  • Quality Control

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Order Fulfillment

  • retail operations

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Associate in Douglasville, GA, USA is $35,000 - $45,000 per year. However, this can vary depending on various factors such as the specific company, industry, experience level, and education level of the individual.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 30th, 2025
Apply BeforeJune 29th, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started