JCPenney

Operations Associate

JCPenney

Denver, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we strive to provide our customers with an exceptional shopping experience. As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient operations of our store. We are looking for a dedicated and detail-oriented individual who is passionate about delivering excellent customer service. If you have a strong work ethic and thrive in a fast-paced environment, we would love to have you join our team. Keep reading to learn more about this exciting opportunity.

  1. Greet and welcome customers as they enter the store.
  2. Assist customers with any inquiries and provide excellent customer service.
  3. Maintain a clean and organized store environment.
  4. Ensure proper stocking and restocking of merchandise.
  5. Process customer transactions accurately and efficiently.
  6. Monitor and maintain inventory levels.
  7. Collaborate with the sales team to ensure product availability and customer satisfaction.
  8. Handle customer complaints and escalate any issues to the appropriate manager.
  9. Follow all safety and security procedures to protect company assets.
  10. Complete all operational tasks assigned by management.
  11. Maintain knowledge of all current sales and promotions.
  12. Keep up-to-date with company policies and procedures.
  13. Contribute to a positive and productive work environment.
  14. Communicate effectively with team members and management.
  15. Attend and actively participate in training and meetings.
  16. Adhere to all JCPenney standards and guidelines.
  17. Proactively identify and report any potential operational issues.
  18. Assist with special projects and events as needed.
  19. Continuously seek opportunities for improvement in store operations.
  20. Represent JCPenney in a professional and courteous manner at all times.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Strong Organizational And Time Management Skills

  • Ability To Multitask And Prioritize Tasks Effectively

  • Prior Experience In Retail Operations Or Supply Chain Management

  • Knowledge Of Inventory Management Systems And Procedures

  • Excellent Communication And Problem-Solving Skills.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Order Processing

  • Sales Support

  • Teamwork

  • Problem-Solving

  • retail operations

  • Data

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Operations Associate in Denver, CO, USA is $42,000 to $60,000 per year. This may vary depending on the specific company, job responsibilities, and experience level.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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