Operations Associate

Welcome to JCPenney, a leading retail brand that has been serving customers for over a century. We are currently seeking a dedicated and detail-oriented individual to join our team as an Operations Associate. As an Operations Associate, you will play a crucial role in ensuring the smooth operation of our stores and providing exceptional customer service. If you are someone who is organized, customer-focused, and thrives in a fast-paced environment, we would love to have you on our team. Keep reading to learn more about this exciting opportunity and see if you have what it takes to become a part of the JCPenney family.

1. Maintain a welcoming and friendly attitude towards customers at all times.
2. Assist customers with any inquiries, complaints, or product requests.
3. Process customer transactions accurately and efficiently.
4. Ensure store displays are well-stocked and visually appealing.
5. Restock merchandise on the sales floor and in the backroom.
6. Keep a clean and organized work environment.
7. Collaborate with team members to meet and exceed sales goals.
8. Follow company policies and procedures to maintain a safe and secure environment for customers and employees.
9. Assist in inventory management and replenishment processes.
10. Provide support to the sales team during busy periods, including helping customers locate products and providing product information.
11. Work closely with the store management team to identify and resolve any operational issues.
12. Communicate effectively with customers and colleagues to provide exceptional customer service.
13. Maintain knowledge of current promotions, sales, and company policies.
14. Participate in training and development programs to enhance skills and knowledge.
15. Perform other duties as assigned by store management.

According to JobzMall, the average salary range for a Operations Associate in Chicago, IL, USA is $40,000-$70,000 per year. However, this can vary depending on the specific company, industry, and experience level of the individual.

Some factors that may affect the salary range for an Operations Associate in Chicago include the size and industry of the company, the specific responsibilities and duties of the role, the candidate's education and experience level, and the current job market conditions. Additionally, factors such as bonuses, benefits, and location may also impact the overall compensation package for an Operations Associate in Chicago.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.