Operations Associate

Welcome to JCPenney, where we believe in creating an exceptional shopping experience for our customers. As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient functioning of our store. We are seeking a dedicated and detail-oriented individual who is passionate about delivering top-notch service and maintaining a high level of organization. If you are a team player with strong communication skills and an eye for detail, we invite you to join our team and be a part of our mission to provide an exceptional shopping experience for our customers.

1. Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
2. Assist in maintaining the overall cleanliness and organization of the store, including restocking and arranging merchandise.
3. Monitor and maintain inventory levels, ensuring products are readily available for customers.
4. Process customer transactions accurately and efficiently, including cash handling and credit card transactions.
5. Provide exceptional customer service by answering customer questions, addressing concerns, and resolving any issues in a timely manner.
6. Collaborate with team members to ensure all operational tasks are completed efficiently and in a timely manner.
7. Follow company policies and procedures to ensure a safe and secure working environment for both customers and employees.
8. Communicate effectively with team members and management to provide updates on store operations and any potential issues.
9. Assist in training and onboarding new team members to ensure they understand and follow operational procedures.
10. Continuously seek opportunities to improve operational processes and procedures to enhance the overall customer experience.
11. Adhere to all company policies and procedures, including dress code, attendance, and punctuality.
12. Perform other duties as assigned by management to support the overall success of the store.

According to JobzMall, the average salary range for a Operations Associate in Marlborough, MA, USA is $45,000 - $55,000 per year. This can vary depending on the specific company, industry, and experience level of the individual. Additionally, factors such as bonuses, benefits, and location can also impact the salary range.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.