Omnichannel Associate

Welcome to JCPenney, where we are passionate about creating an exceptional shopping experience for our customers. We are currently seeking a highly motivated and customer-focused individual to join our team as an Omnichannel Associate. In this role, you will have the opportunity to provide seamless service to our customers by utilizing our omnichannel retail strategy. We are looking for someone who is energetic, detail-oriented, and has a strong understanding of technology. If you are a team player with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity.

1. Greet and welcome customers to JCPenney in a friendly and professional manner.
2. Assist customers with their shopping needs and provide a personalized, seamless shopping experience.
3. Utilize omnichannel retail strategy to seamlessly integrate online and in-store shopping experiences for customers.
4. Stay up-to-date on the latest technology and utilize it to enhance customer service and shopping experiences.
5. Work collaboratively with other team members to ensure a smooth and efficient operation of the store.
6. Handle customer inquiries, concerns, and complaints in a timely and professional manner.
7. Process customer transactions accurately and efficiently.
8. Maintain a clean and organized work environment to provide a pleasant shopping experience for customers.
9. Continuously strive to meet and exceed sales goals and customer service expectations.
10. Attend training sessions and meetings to stay informed about new products, services, and company policies.
11. Communicate effectively with customers and team members to ensure a positive and productive work environment.
12. Proactively identify and address any potential issues or challenges that may arise during the course of daily operations.
13. Adhere to company policies and procedures at all times.
14. Demonstrate a strong understanding of JCPenney products and services to effectively assist customers.
15. Provide feedback and suggestions for improving the overall shopping experience for customers.

According to JobzMall, the average salary range for a Omnichannel Associate in Plantation, FL, USA is between $13 and $16 per hour. This can vary depending on the specific company and the experience level of the individual. Some companies may offer additional benefits such as commission or bonuses for meeting sales targets.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.