Omnichannel Associate

Are you looking for a rewarding job opportunity that puts your customer service and problem-solving skills to the test? JCPenney is looking for an enthusiastic Omnichannel Associate to join our team! This position requires a customer-oriented professional who loves interacting with customers and can demonstrate a high level of organization and communication.As an Omnichannel Associate, you will be responsible for helping customers have a positive experience with JCPenney, both in-store and online. You will be a key player in the day-to-day operations of the store, providing customer support, processing orders, and assisting with store merchandising and operations.The ideal candidate for this position will possess excellent communication skills, be highly organized, and have an outgoing personality. A strong understanding of current retail technology is a must. Additionally, you must have at least one year of retail experience and be proficient with computers, email, and other digital systems.If you have the necessary qualifications and are enthusiastic about joining our team, we would love to hear from you!

Responsibilities:

1. Provide exceptional customer service both in-store and online.
2. Assist customers with orders, returns, and inquiries.
3. Process orders accurately and efficiently.
4. Assist with store merchandising and operations.
5. Maintain a positive and upbeat attitude.
6. Demonstrate strong organization and communication skills.
7. Stay up to date with current retail technology.
8. Troubleshoot and problem-solve customer issues.
9. Promote JCPenney products and services.
10. Adhere to all company policies and procedures.

According to JobzMall, the average salary range for a Omnichannel Associate in Omaha, NE, USA is $33,850 - $42,801. This salary range is based on the salary and job requirements of employers who are currently hiring for this role.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.