Omnichannel Associate

Are you a passionate, detail-oriented Omnichannel Associate looking for a challenging role to grow your career in retail? JCPenney is looking for an enthusiastic team member to join our dynamic online and store support team. We are looking for a motivated professional who is able to communicate effectively with customers to help them find the best shopping experience.The ideal candidate for this position will be able to think on their feet and possess excellent customer service skills. You should have the ability to engage customers in a friendly and professional manner while providing accurate product information. Experience in a retail environment is beneficial, but not mandatory. We are looking for an individual that is driven, organized, and self-motivated.To be successful in this role, you must possess the following qualifications:• High school diploma or equivalent• Demonstrable experience with customer service and sales• Excellent communication and interpersonal skills• Proficiency in computer systems• Ability to multi-task and work in a fast-paced environment• Ability to work flexible hours, including weekends and eveningsIf this sounds like the perfect opportunity for you, we'd love to hear from you!

Responsibilities: • Respond to customer inquiries in an efficient and professional manner • Provide accurate product information to customers • Engage customers in a friendly and professional manner • Process customer orders and payments in a timely fashion • Maintain knowledge of product inventory and availability • Assist customers in navigating the online shopping experience • Assist customers with returns and exchanges • Maintain a clean and organized workspace • Adhere to company policies and procedures • Assist in resolving customer complaints • Monitor customer feedback and suggestions • Assist with store operations such as stocking shelves and organizing merchandise

According to JobzMall, the average salary range for a Omnichannel Associate in Austin, TX, USA is between $33,000 and $53,000 per year. The salary range will vary depending on experience, qualifications, and other factors.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.