Omnichannel Associate

Are you an enthusiastic, customer-focused individual looking for an opportunity to join the JCPenney team as an Omnichannel Associate? If so, you may be the perfect fit for our team!At JCPenney, we are committed to providing our customers with an exceptional shopping experience. As an Omnichannel Associate, you will be a valuable part of this mission, connecting customers to the products and services they need. You will be expected to provide excellent customer service and create a positive and welcoming environment.The ideal candidate for this role should have excellent communication and interpersonal skills, as well as the ability to multitask in a fast-paced environment. A strong understanding of our products and services and an eagerness to learn is also important. Additionally, a high school diploma or equivalent is required.If you are excited by the opportunity to join our team and think that you have the qualifications and skills to be a successful Omnichannel Associate, we want to hear from you!

Responsibilities:

1. Greet customers upon arrival and provide them with excellent customer service.
2. Answer customer questions about product selection, pricing, and availability.
3. Assist customers in locating products in store and online.
4. Process customer orders and payments.
5. Maintain an organized and tidy workspace.
6. Stay up-to-date on JCPenney products and services.
7. Resolve customer complaints and inquiries in a timely and professional manner.
8. Follow company policies and procedures.
9. Ensure accuracy and efficiency in all transactions.
10. Provide a positive and welcoming environment for customers.

According to JobzMall, the average salary range for a Omnichannel Associate in Phoenix, AZ, USA is $37,000 - $45,000 per year.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.