Omnichannel Associate

We are excited to be recruiting for an Omnichannel Associate to join the talented team at JCPenney. Our ideal candidate will be a friendly, customer-oriented professional with strong attention to detail. They will have a passion for delivering exceptional customer service experiences and a commitment to providing a safe and secure shopping environment.The Omnichannel Associate will be responsible for helping customers with their omnichannel shopping needs, including order fulfillment, returns, and exchanges. This position requires the ability to multi-task and prioritize in a fast-paced environment.The successful candidate will have a high school diploma or equivalent and a minimum of one year of customer service experience in a retail environment. Experience with order fulfillment and returns processing is highly desirable. They will have excellent communication and organizational skills, and a commitment to providing a positive customer experience. A friendly and outgoing personality is essential.

Responsibilities:

1. Greet customers in a friendly and professional manner
2. Assist customers with order fulfillment, returns, and exchanges
3. Ensure customers have a positive shopping experience
4. Prioritize and manage multiple tasks in a fast-paced environment
5. Provide customers with product information and answer any questions they may have
6. Monitor customer activity to ensure a safe and secure shopping environment
7. Process customer payments and returns accurately and efficiently
8. Follow store policies and procedures
9. Maintain a clean and organized work area
10. Stay up to date on product knowledge and new arrivals

According to JobzMall, the average salary range for a Omnichannel Associate in Aurora, CO, USA is between $30,000 and $45,000 per year. The salary range varies depending on the employer, experience, and qualifications of the individual.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.