JCPenney

Jewelry Merchandise Supervisor

JCPenney

Westminster, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to JCPenney - where fashion meets affordability! We are currently seeking a highly motivated and experienced Jewelry Merchandise Supervisor to join our team. As a Jewelry Merchandise Supervisor, you will have the opportunity to lead and develop a team of talented associates while creating an exceptional shopping experience for our customers. We are looking for someone with a passion for jewelry, strong leadership skills, and a keen eye for detail. If you have a proven track record of driving sales and providing excellent customer service, we want you on our team!

  1. Lead and develop a team of talented associates in the jewelry department.
  2. Create and maintain a positive and customer-focused shopping experience.
  3. Oversee the merchandising of jewelry products, ensuring they are presented in an attractive and organized manner.
  4. Monitor and analyze sales data to identify trends and make informed decisions on product assortment and pricing.
  5. Train and coach associates on product knowledge, sales techniques, and customer service skills.
  6. Set and achieve sales goals for the jewelry department.
  7. Maintain a clean and organized jewelry department, adhering to company standards.
  8. Collaborate with other department supervisors to ensure a cohesive and seamless shopping experience for customers.
  9. Develop and implement strategies to increase sales and profitability in the jewelry department.
  10. Stay up-to-date on industry trends and competition, making recommendations for improvement and innovation.
  11. Handle customer inquiries and complaints in a timely and professional manner.
  12. Ensure compliance with company policies and procedures, as well as safety and security protocols.
  13. Conduct regular performance evaluations and provide feedback and recognition to associates.
  14. Work closely with the store manager to develop and execute plans for driving overall store performance.
  15. Maintain a strong understanding of JCPenney's brand, values, and mission, and promote them to customers and associates.
Where is this job?
This job is located at Westminster, CO, USA
Job Qualifications
  • Experience In The Jewelry Industry: A Strong Background In The Jewelry Industry Is Essential For A Jewelry Merchandise Supervisor At Jcpenney. This May Include Previous Experience As A Jewelry Sales Associate Or Supervisor, As Well As Knowledge Of Current Jewelry Trends And Consumer Preferences.

  • Strong Leadership Skills: As A Supervisor, The Ability To Effectively Manage And Motivate A Team Is Crucial. The Ideal Candidate Should Have Experience In Leading A Team And Be Able To Delegate Tasks, Provide Guidance And Support, And Ensure That Team Members Are Meeting Sales Goals And Customer Service Standards.

  • Excellent Communication Skills: The Jewelry Merchandise Supervisor Will Be Responsible For Communicating With Both Customers And Team Members, So Strong Verbal And Written Communication Skills Are A Must. This Includes The Ability To Provide Clear And Detailed Instructions, Resolve Conflicts, And Provide Exceptional Customer Service.

  • Knowledge Of Inventory Management: The Jewelry Merchandise Supervisor Will Be Responsible For Managing The Store's Jewelry Inventory, Including Ordering New Merchandise, Tracking Sales, And Ensuring Accurate Stock Levels. Therefore, Experience With Inventory Management Systems And Strong Organizational Skills Are Important Qualifications.

  • Sales And Customer Service Experience: Jcpenney Places A Strong Emphasis On Providing Exceptional Customer Service And Driving Sales. As Such, The Ideal Candidate Should Have A Proven Track Record Of Meeting Sales Targets And Providing Excellent Customer Service. Experience In A Retail Sales Environment, Particularly In The Jewelry Department, Is Highly Desirable.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Visual merchandising

  • Team Leadership

  • Retail management

  • Sales Strategy

  • Trend Forecasting

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Jewelry Merchandise Supervisor in Westminster, CO, USA is $40,000-$60,000 per year. This may vary depending on factors such as experience, education, and the specific employer. Additionally, bonuses and other incentives may also be included in the overall compensation package.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeJune 9th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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