JCPenney

Home Commission Associate

JCPenney

St. Louis, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we believe in the power of home and the importance of making it a comfortable and inviting space for all. As a Home Commission Associate, you will play a crucial role in helping our customers create their dream homes. Your passion for home decor and exceptional customer service skills will be essential in delivering an outstanding shopping experience. Join us and be a part of a team dedicated to making every home beautiful.

  1. Greet and welcome customers to JCPenney with a warm and friendly demeanor.
  2. Assist customers in finding and selecting home decor products that meet their needs and preferences.
  3. Provide expert knowledge and advice on home decor trends, styles, and product features.
  4. Offer exceptional customer service by actively listening to customers and addressing their concerns and inquiries.
  5. Maintain a clean and organized work environment, including product displays and inventory.
  6. Process transactions accurately and efficiently, including cash, credit, and gift card payments.
  7. Collaborate with team members to achieve sales goals and provide an overall positive shopping experience for customers.
  8. Stay up-to-date on current promotions, sales, and product offerings to effectively communicate with customers.
  9. Resolve customer issues and complaints in a timely and satisfactory manner.
  10. Continuously develop product knowledge and sales techniques to improve customer interactions and sales performance.
  11. Upsell and cross-sell complementary home decor products to increase sales and enhance the customer's shopping experience.
  12. Follow company policies and procedures, including safety and security measures, to ensure a safe and pleasant shopping environment.
  13. Assist with merchandising and restocking products to maintain a visually appealing and fully-stocked sales floor.
  14. Attend training sessions and meetings to stay informed on company updates and changes.
  15. Strive to exceed sales goals and provide outstanding customer service to contribute to the overall success of the store.
Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • Ability To Work In A Fast-Paced, Team-Oriented Environment.

  • Strong Customer Service Skills And The Ability To Provide Exceptional Service To All Customers.

  • Knowledge Of Home Goods And Furnishings, Including Trends, Styles, And Brands.

  • Experience In Sales, Preferably In A Retail Environment.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Customers And Colleagues.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Home Commission Associate in St. Louis, MO, USA is $25,000 - $45,000 per year. This can vary depending on the specific company, experience level, and other factors.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeSeptember 18th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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