JCPenney

Home Commission Associate

JCPenney

Tallahassee, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we believe that every home deserves to be stylish and functional. As a Home Commission Associate, you will play a crucial role in helping our customers create the perfect living space for their needs. We are looking for a talented and driven individual who has a passion for home decor and enjoys providing exceptional customer service. If you have a keen eye for design, excellent communication skills, and a positive attitude, we want you to join our team. See below for the required qualifications for this exciting opportunity.

  1. Greet and welcome customers as they enter the store, providing a friendly and inviting atmosphere.
  2. Assist customers in finding and selecting home decor and furniture items that meet their needs and preferences.
  3. Utilize knowledge of current home decor trends and styles to make personalized recommendations to customers.
  4. Provide exceptional customer service by answering questions, addressing concerns, and resolving any issues that may arise.
  5. Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment.
  6. Maintain a clean and organized work area, including product displays and store fixtures.
  7. Collaborate with team members to achieve sales goals and ensure a positive shopping experience for customers.
  8. Continuously expand knowledge of products and services offered in the home department to effectively assist customers.
  9. Maintain a professional demeanor and appearance at all times to represent the JCPenney brand.
  10. Adhere to all company policies and procedures, including safety and security protocols.
  11. Attend training and development sessions to enhance knowledge and skills related to home decor and customer service.
  12. Maintain a positive and motivated attitude, even during busy or challenging periods.
  13. Build and maintain relationships with customers to encourage repeat business and positive word-of-mouth referrals.
  14. Meet and exceed individual and team sales targets, while also ensuring customer satisfaction.
  15. Proactively seek out opportunities to assist customers and anticipate their needs.
  16. Continuously seek ways to improve customer service and overall store performance.
  17. Effectively communicate with management and team members to ensure a cohesive and productive work environment.
  18. Adhere to all scheduling and attendance policies to maintain a reliable and dependable work ethic.
  19. Handle customer complaints and escalate issues to management as needed.
  20. Uphold the company's values and mission by providing exceptional customer service and representing the brand positively.
Where is this job?
This job is located at Tallahassee, FL, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Home Commission Associate, You Will Be Interacting With Customers On A Daily Basis. Therefore, Having Exceptional Customer Service Skills Is Crucial To Ensure Customer Satisfaction And Increase Sales.

  • Knowledge Of Home Products: A Strong Understanding Of Home Products Such As Furniture, Home Decor, And Appliances Is Necessary For This Role. This Will Enable You To Effectively Assist Customers In Finding The Right Products And Make Informed Recommendations.

  • Sales And Negotiation Skills: As A Commission-Based Role, Having Sales And Negotiation Skills Is Essential To Meet Or Exceed Sales Targets. This Includes The Ability To Upsell And Cross-Sell Products, As Well As Negotiate Prices With Customers.

  • Organizational Skills: A Home Commission Associate Will Be Responsible For Maintaining And Organizing The Store's Home Section. This Requires Strong Organizational Skills To Ensure The Products Are Displayed Attractively And In An Easy-To-Navigate Manner For Customers.

  • Team Player: Jcpenney Values Teamwork And Collaboration. As A Home Commission Associate, You Will Be Working With A Team Of Other Associates To Achieve Sales Goals And Maintain The Store's Overall Success. Being A Team Player And Having The Ability To Work Well With Others Is A Crucial Qualification For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Home Commission Associate in Tallahassee, FL, USA is between $35,000 - $45,000 per year. However, this can vary based on factors such as the company, experience level, and job responsibilities. It is important to research specific job listings to get a more accurate understanding of the salary range for a specific position.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeNovember 16th, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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