Welcome to JCPenney, where we believe in the power of fine jewelry to elevate any outfit and express individual style. As a Fine Jewelry Supervisor, you will play a crucial role in providing our customers with a personalized and exceptional shopping experience. We are seeking a passionate and knowledgeable individual who shares our love for all things sparkly and has a strong eye for detail. Join our team and help us bring joy and confidence to our customers through our exquisite jewelry collections.
- Oversee the day-to-day operations of the fine jewelry department, ensuring that all tasks are completed efficiently and effectively.
- Train and supervise a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
- Maintain an in-depth knowledge of the latest trends, styles, and brands in the fine jewelry industry, and share this knowledge with the team and customers.
- Utilize strong communication skills to greet and assist customers, building relationships and providing personalized recommendations based on their unique needs and preferences.
- Ensure that the fine jewelry department is always clean, organized, and visually appealing, adhering to company standards and guidelines.
- Monitor inventory levels and work with management to place orders and restock merchandise as needed.
- Handle customer inquiries, complaints, and returns in a timely and professional manner, striving to resolve any issues to the customer's satisfaction.
- Collaborate with the marketing team to plan and execute in-store events and promotions to drive sales and attract new customers.
- Conduct regular performance evaluations for team members and provide ongoing coaching and training to help them reach their full potential.
- Adhere to all company policies and procedures, including safety and loss prevention measures, to maintain a secure and positive work environment.
Strong Knowledge Of Fine Jewelry: A Fine Jewelry Supervisor At Jcpenney Should Have A Deep Understanding Of Different Types Of Precious Stones, Metals, And Jewelry Designs. They Should Also Be Knowledgeable About Current Trends And Styles In The Fine Jewelry Industry.
Previous Supervisory Experience: Candidates For This Role Should Have Previous Experience In A Supervisory Or Leadership Role, Preferably In A Retail Setting. This Will Demonstrate Their Ability To Manage A Team And Ensure Smooth Operations.
Excellent Customer Service Skills: The Role Of A Fine Jewelry Supervisor Involves Interacting With Customers, Assisting Them With Their Purchases, And Addressing Any Issues Or Concerns They May Have. Therefore, Excellent Customer Service Skills Are A Must For This Position.
Sales And Merchandising Experience: Jcpenney's Fine Jewelry Supervisor Will Be Responsible For Driving Sales And Ensuring That The Jewelry Section Is Properly Merchandised. Candidates Should Have Experience In Sales, As Well As Knowledge Of Merchandising Techniques.
Attention To Detail: Fine Jewelry Is A High-End Product, And The Slightest Flaw Or Mistake Can Lead To A Significant Loss For The Company. A Fine Jewelry Supervisor Should Have Exceptional Attention To Detail To Ensure The Quality And Accuracy Of All Jewelry Products And Transactions.
Communication Skills
Time Management
Product knowledge
Problem Solving
Inventory Control
customer service
Visual merchandising
Team Leadership
Sales management
Training and Development
Jewelry Appraisal
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fine Jewelry Supervisor in Memphis, TN, USA is $45,000-$60,000 per year. This may vary based on the specific company, experience level, and other factors.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.
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