JCPenney

Fine Jewelry Sales Associate

JCPenney

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we pride ourselves on offering our customers a wide selection of high-quality products. We are currently seeking a dedicated and passionate Fine Jewelry Sales Associate to join our team. As a member of our jewelry department, you will have the opportunity to showcase your knowledge and expertise in the world of fine jewelry while providing exceptional customer service. If you have a keen eye for detail, excellent communication skills, and a strong passion for sales, we want to hear from you!

  1. Greet and welcome customers to the store with a friendly and positive attitude.
  2. Assist customers in finding and selecting high-quality fine jewelry products that best suit their needs and preferences.
  3. Provide in-depth knowledge and expertise on the various types of fine jewelry, including materials, styles, and design.
  4. Keep up-to-date with the latest trends and advancements in the world of fine jewelry to effectively communicate and educate customers.
  5. Utilize effective sales techniques to promote and upsell products to customers.
  6. Maintain a clean and organized jewelry department, ensuring all products are properly displayed and stocked.
  7. Process transactions accurately and efficiently, including handling cash, credit, and debit transactions.
  8. Build and maintain strong relationships with customers to ensure a positive shopping experience and encourage repeat business.
  9. Collaborate with team members and store management to achieve sales goals and targets.
  10. Adhere to company policies and procedures, including maintaining the security and confidentiality of customer information.
  11. Attend training sessions and meetings to enhance product knowledge and improve sales skills.
  12. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  13. Continuously strive to meet and exceed customer satisfaction by providing exceptional service.
  14. Follow proper safety and security protocols to ensure a safe working environment.
  15. Assist with inventory management and stock replenishment as needed.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Knowledge Of Fine Jewelry: A Fine Jewelry Sales Associate At Jcpenney Should Have A Strong Understanding Of Different Types Of Fine Jewelry, Including Diamonds, Gemstones, And Precious Metals. They Should Also Be Familiar With Trends In The Industry And Be Able To Educate Customers On The Quality And Value Of The Jewelry.

  • Sales Experience: Candidates For This Position Should Have Previous Sales Experience, Preferably In A Retail Setting. They Should Possess Strong Customer Service Skills And Be Able To Effectively Upsell And Cross-Sell To Meet Sales Goals.

  • Attention To Detail: Fine Jewelry Requires Careful Handling And Attention To Detail. A Qualified Candidate Should Have A Keen Eye For Detail And Be Able To Identify Any Flaws Or Imperfections In The Jewelry. They Should Also Be Able To Accurately Input Information Into The Sales System And Maintain Accurate Inventory Records.

  • Communication Skills: Excellent Communication Skills Are Essential For A Fine Jewelry Sales Associate At Jcpenney. They Should Be Able To Effectively Communicate With Customers, Colleagues, And Management. They Should Also Be Able To Listen To Customers' Needs And Provide Personalized Recommendations.

  • Industry Knowledge: A Successful Fine Jewelry Sales Associate Should Be Knowledgeable About The Latest Trends And Styles In The Fine Jewelry Industry. They Should Also Be Aware Of Competitor's Products And Pricing To Effectively Position Jcpenney's Offerings. Continuous Learning And Staying Updated On Industry Developments Is Crucial For This Role.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • customer service

  • fashion trends

  • Visual merchandising

  • Problem-Solving

  • Upselling

  • retail operations

  • Sales Techniques

  • Gemology

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fine Jewelry Sales Associate in Tampa, FL, USA is between $30,000 and $60,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company and location. Some high-end jewelry sales associates may earn more, while entry-level positions may start at a lower salary.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeJuly 20th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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