JCPenney

Fine Jewelry Merchandise Supervisor

JCPenney

Southaven, MS, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a passionate and experienced leader in the world of fine jewelry? Do you thrive in a fast-paced retail environment and have a keen eye for fashion and trends? JCPenney is seeking a dynamic and knowledgeable Fine Jewelry Merchandise Supervisor to join our team.In this role, you will be responsible for overseeing the merchandising and sales of our fine jewelry department, ensuring that our customers have an exceptional shopping experience. You will lead a team of associates and work closely with our buyers and vendors to curate a stunning collection of fine jewelry that meets the needs and desires of our diverse customer base.To be successful in this position, you must have a minimum of 3 years of retail management experience, with a strong background in fine jewelry. You should possess excellent communication and interpersonal skills, as well as a deep understanding of the luxury retail market. If you are a driven and results-oriented leader with a passion for all things fine jewelry, we would love to hear from you. Join us at JCPenney and be a part of our exciting and growing team.

  1. Oversee the merchandising and sales of the fine jewelry department.
  2. Lead and motivate a team of associates to achieve sales goals and provide exceptional customer service.
  3. Work closely with buyers and vendors to curate a high-quality and on-trend collection of fine jewelry.
  4. Monitor inventory levels and make strategic buying decisions to maximize sales and minimize markdowns.
  5. Train and develop associates on product knowledge, sales techniques, and customer service skills.
  6. Ensure that all visual merchandising standards are met and maintained in the fine jewelry department.
  7. Plan and execute promotional events and sales strategies to drive traffic and increase sales.
  8. Monitor and analyze sales data to identify trends and opportunities for improvement.
  9. Maintain a strong understanding of the luxury retail market and competitors to stay ahead of industry trends.
  10. Collaborate with other department supervisors and managers to create a cohesive and seamless shopping experience for customers.
  11. Handle customer inquiries and complaints in a professional and timely manner.
  12. Adhere to company policies and procedures, including safety and security protocols.
  13. Conduct regular performance evaluations and provide feedback and coaching to associates.
  14. Manage and track departmental expenses and budget.
  15. Stay updated on product knowledge and industry news to provide accurate and helpful information to customers and associates.
Where is this job?
This job is located at Southaven, MS, USA
Job Qualifications
  • Extensive Knowledge Of Fine Jewelry: A Successful Candidate For This Role Should Have A Thorough Understanding Of Different Types Of Fine Jewelry, Including Precious Metals, Gemstones, And Their Quality Standards. They Should Also Be Aware Of Current Jewelry Trends And Fashion.

  • Sales And Customer Service Experience: As A Fine Jewelry Merchandise Supervisor, One Of The Main Responsibilities Is To Drive Sales And Provide Excellent Customer Service. Therefore, Candidates Should Have Prior Experience In Sales And Customer Service Roles, Preferably In The Jewelry Industry.

  • Leadership Skills: This Position Requires Supervising A Team Of Sales Associates And Ensuring The Smooth Operations Of The Fine Jewelry Department. The Ideal Candidate Should Possess Strong Leadership Skills, Including The Ability To Motivate And Train Team Members, Delegate Tasks, And Handle Conflicts Effectively.

  • Merchandising And Inventory Management: A Fine Jewelry Merchandise Supervisor Should Have Experience In Merchandising And Inventory Management. They Should Be Able To Create Attractive Displays, Manage Stock Levels, And Use Inventory Management Systems Effectively.

  • Excellent Communication And Interpersonal Skills: This Role Involves Working Closely With Customers, Team Members, And Other Departments Within The Store. Candidates Should Have Excellent Communication And Interpersonal Skills To Build Relationships And Effectively Communicate With Different Stakeholders. They Should Also Have Strong Negotiation Skills To Handle Vendor Relationships.

Required Skills
  • Inventory Management

  • Marketing

  • Product knowledge

  • Budget management

  • customer service

  • Trend Analysis

  • Sales forecasting

  • Visual merchandising

  • Pricing strategy

  • Team Leadership

  • Vendor Relations

  • Staff

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fine Jewelry Merchandise Supervisor in Southaven, MS, USA is $45,000 - $55,000 per year. This range may vary depending on the specific company, experience level, and other factors.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started