JCPenney

Fine Jewelry Merchandise Supervisor

JCPenney
Mentor, OH 44060, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to JCPenney, where we believe in the power of beautiful jewelry to elevate any outfit and make a statement. As the Fine Jewelry Merchandise Supervisor, you will play a crucial role in curating and managing our exquisite collection of fine jewelry. You will be responsible for ensuring that our customers have access to the latest trends, top-quality pieces, and exceptional service. We are looking for a passionate and experienced individual with a keen eye for detail and a deep understanding of the jewelry industry. Join us in bringing the sparkle and shine to our customers' lives.

  1. Curate and manage the fine jewelry collection to ensure it aligns with customer preferences and current trends.
  2. Collaborate with buyers and vendors to source new and unique pieces to add to the collection.
  3. Train and supervise a team of sales associates to provide exceptional customer service and product knowledge.
  4. Monitor sales and inventory levels to make strategic merchandising decisions and meet sales goals.
  5. Maintain a high level of visual merchandising standards to create an attractive and inviting shopping experience.
  6. Conduct regular audits to ensure accurate pricing and inventory levels.
  7. Handle customer inquiries and complaints related to fine jewelry, resolving any issues in a timely and professional manner.
  8. Stay updated on industry trends, competitors, and market demands to inform purchasing decisions.
  9. Collaborate with marketing and advertising teams to create and implement promotions and campaigns to drive sales.
  10. Ensure compliance with company policies and procedures, including safety and security protocols.
Where is this job?
This job is located at Mentor, OH 44060, USA
Job Qualifications

  • Extensive Knowledge Of Fine Jewelry Products And Trends: The Ideal Candidate Should Have A Strong Understanding Of The Fine Jewelry Industry, Including Different Types Of Gemstones, Precious Metals, And Current Trends In The Market.

  • Previous Retail Merchandising Experience: A Successful Fine Jewelry Merchandise Supervisor Should Have Experience In Retail Merchandising, Preferably In The Jewelry Department. This Includes Knowledge Of Visual Merchandising Techniques And Inventory Management.

  • Strong Leadership Skills: The Role Of A Supervisor Requires The Ability To Effectively Lead And Manage A Team. The Ideal Candidate Should Have Experience In Leading A Team, Setting Goals, And Providing Guidance And Support To Team Members.

  • Excellent Communication And Customer Service Skills: As A Supervisor, The Candidate Will Be Responsible For Interacting With Customers And Providing Exceptional Service. This Requires Excellent Communication Skills And The Ability To Handle Customer Inquiries And Complaints Effectively.

  • Detail-Oriented And Organized: Fine Jewelry Requires Delicate Handling And Attention To Detail. A Successful Candidate Should Have Strong Organizational Skills And The Ability To Keep Track Of Inventory, Display Arrangements, And Other Important Details In The Jewelry Department.

Required Skills

  • Communication

  • Product knowledge

  • Inventory Control

  • customer service

  • Visual merchandising

  • Pricing strategy

  • Team Leadership

  • Sales management

  • staff training

  • retail operations

  • Product

  • Trend Forecasting

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fine Jewelry Merchandise Supervisor in Mentor, OH 44060, USA is $40,000-$60,000 per year. However, this can vary depending on factors such as the specific company, the individual's level of experience and education, and the responsibilities of the role. Additionally, location can also play a role in determining salary, as different areas may have different cost of living and market rates.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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