
Fine Jewelry Merchandise Supervisor
Hello there! We are currently seeking a dynamic and experienced Fine Jewelry Merchandise Supervisor to join our team at JCPenney. In this role, you will oversee all aspects of our fine jewelry department, ensuring an exceptional customer experience and driving sales. We are looking for a passionate and knowledgeable individual with a keen eye for detail and a strong understanding of the latest trends in fine jewelry. If you have a love for all things sparkly and a desire to lead and inspire a team, we want to hear from you!
- Oversee all operations of the fine jewelry department, including inventory management, sales, and customer service.
- Develop and implement strategies to increase sales and drive profitability in the fine jewelry department.
- Train and mentor team members on product knowledge, selling techniques, and customer service skills.
- Ensure compliance with company policies and procedures, as well as industry standards, in regards to pricing, merchandising, and inventory control.
- Create and maintain a visually appealing and organized display of merchandise in the fine jewelry department.
- Monitor and analyze sales data to identify trends and make recommendations for stock levels and promotions.
- Collaborate with other departments to execute cross-selling opportunities and promotions.
- Resolve customer complaints and issues in a timely and professional manner.
- Stay updated on industry trends and market competition to inform buying decisions and pricing strategies.
- Conduct performance evaluations and provide feedback to team members to encourage growth and development.
- Plan and execute special events and promotions to drive traffic and increase sales in the fine jewelry department.
- Maintain a safe and clean work environment in accordance with company standards.
- Communicate effectively with upper management to report on sales performance and department goals.
- Continuously strive to improve customer satisfaction and loyalty through exceptional service and product offerings.
- Act as a brand ambassador for the fine jewelry department and represent the company in a professional manner at all times.
Extensive Knowledge Of Fine Jewelry Products: A Fine Jewelry Merchandise Supervisor Should Have A Deep Understanding Of High-End Jewelry Products, Including Gemstones, Metals, And Design Techniques.
Previous Retail Management Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In The Fine Jewelry Industry.
Strong Leadership Skills: As A Supervisor, The Candidate Should Possess Excellent Leadership Skills To Effectively Manage And Motivate The Jewelry Sales Team.
Exceptional Customer Service Skills: The Ideal Candidate Should Have A Passion For Providing Exceptional Customer Service And Be Able To Resolve Any Customer Concerns Or Complaints Effectively.
Attention To Detail: Fine Jewelry Requires Meticulous Attention To Detail, From Inventory Management To Merchandising Displays. The Candidate Should Have A Keen Eye For Detail To Ensure The Store's Fine Jewelry Section Is Visually Appealing And Well-Maintained.
Inventory Management
Marketing Strategy
Product knowledge
customer service
Visual merchandising
Pricing strategy
Team Leadership
staff training
Product placement
Sales Reporting
Trend Forecasting
Communication
Conflict Resolution
Decision Making
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Fine Jewelry Merchandise Supervisor in Greenville, SC, USA is between $41,000 and $62,000 per year. This range can vary depending on factors such as experience, specific job duties, and the company the individual is working for.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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