JCPenney

Fine Jewelry Merchandise Supervisor

JCPenney

Woodbridge Township, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about the world of fine jewelry and driven to lead a successful team? If so, JCPenney is seeking a dynamic, customer-focused Fine Jewelry Merchandise Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our fine jewelry department, driving sales and providing exceptional customer service. We are looking for a professional with a strong background in retail, a sharp eye for detail, and a commitment to creating a positive shopping experience for our customers. If you have a passion for fine jewelry and possess the necessary qualifications, we want to hear from you!

  1. Oversee the day-to-day operations of the fine jewelry department, including managing inventory, merchandising, and visual displays.
  2. Drive sales and meet sales goals by developing and implementing effective sales strategies.
  3. Provide exceptional customer service by assisting customers with purchases and inquiries, resolving any issues or concerns, and ensuring a positive shopping experience.
  4. Lead and motivate a team of fine jewelry sales associates, providing training and coaching to ensure excellent customer engagement and product knowledge.
  5. Monitor and analyze sales data to identify trends and make recommendations for improvement.
  6. Collaborate with the store management team to plan and execute promotional events and sales initiatives.
  7. Ensure compliance with company policies and procedures, including inventory management, pricing, and loss prevention.
  8. Maintain a deep understanding of the latest trends and developments in the fine jewelry industry.
  9. Foster a positive and inclusive work environment, promoting teamwork and open communication among team members.
  10. Uphold the brand image and reputation of JCPenney by delivering high-quality products and services to customers.
Where is this job?
This job is located at Woodbridge Township, NJ, USA
Job Qualifications
  • Extensive Knowledge Of Fine Jewelry Products And Trends: The Ideal Candidate For This Role Should Have A Strong Understanding Of The Fine Jewelry Market And Be Able To Identify Current And Emerging Trends In The Industry. This Will Allow Them To Make Informed Decisions When It Comes To Product Selection And Merchandising.

  • Previous Retail Experience: A Successful Fine Jewelry Merchandise Supervisor Should Have Prior Experience Working In A Retail Environment, Preferably In A Similar Role. This Will Ensure They Have A Solid Understanding Of The Day-To-Day Operations Of A Jewelry Department And Can Effectively Manage A Team.

  • Strong Leadership Skills: As A Supervisor, This Individual Will Be Responsible For Overseeing A Team Of Sales Associates And Ensuring They Meet Sales Targets, Provide Excellent Customer Service, And Follow Company Policies. Therefore, Strong Leadership Skills, Including The Ability To Motivate And Develop A Team, Are Essential For This Role.

  • Excellent Communication And Interpersonal Skills: The Fine Jewelry Merchandise Supervisor Will Be Required To Interact With Customers, Team Members, And Other Departments Within The Store. They Should Possess Excellent Communication And Interpersonal Skills To Effectively Convey Information And Build Positive Relationships.

  • Organizational And Analytical Abilities: This Role Involves Managing Inventory, Setting Sales Goals, And Analyzing Sales Data To Make Informed Decisions. The Ideal Candidate Should Have Strong Organizational And Analytical Skills To Effectively Manage These Tasks And Ensure The Department's Success.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Team Leadership

  • Pricing strategies

  • Sales Techniques

  • Trend Forecasting

  • Product Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fine Jewelry Merchandise Supervisor in Woodbridge Township, NJ, USA is between $45,000 and $65,000 per year. This may vary depending on the specific company, experience level, and location.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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