Fine Jewelry Merchandise Supervisor
Welcome to JCPenney! We are seeking a highly motivated and experienced Fine Jewelry Merchandise Supervisor to join our team. As a leader in our Fine Jewelry department, you will have the opportunity to showcase your passion for luxury accessories and drive sales by providing exceptional customer service. This role requires a strong attention to detail, excellent communication skills, and a deep knowledge of current fashion and trends in fine jewelry. If you possess these qualifications and have a passion for the retail industry, we would love to hear from you!
- Oversee the day-to-day operations of the Fine Jewelry department.
- Train, mentor, and supervise a team of Fine Jewelry sales associates.
- Monitor and analyze sales performance to identify areas for improvement and develop strategies to drive sales.
- Ensure the department is properly stocked and displayed to meet customer demand and company standards.
- Stay up-to-date on current fashion trends and product knowledge in the fine jewelry industry.
- Provide exceptional customer service by greeting and assisting customers, addressing any concerns or questions, and ensuring a positive shopping experience.
- Handle customer inquiries and complaints in a professional and timely manner.
- Maintain accurate and organized records of sales, inventory, and department performance.
- Collaborate with other departments and management to create effective promotions and events to increase sales.
- Adhere to company policies and procedures, including but not limited to safety, security, and loss prevention.
- Create a positive and inclusive work environment for the team by promoting teamwork, communication, and mutual respect.
- Assist in the hiring and training of new Fine Jewelry sales associates.
- Lead by example in providing excellent customer service and promoting company values.
- Complete other duties as assigned by upper management.
Extensive Knowledge Of Fine Jewelry Products: The Ideal Candidate For This Role Should Have A Strong Understanding Of Various Types Of Fine Jewelry, Including Diamonds, Gemstones, And Precious Metals. They Should Also Be Familiar With Industry Trends And Pricing Strategies.
Previous Retail Experience: A Fine Jewelry Merchandise Supervisor Should Have At Least 2-3 Years Of Experience In A Retail Environment, Preferably In A Jewelry Department. This Experience Will Demonstrate Their Ability To Handle Customer Inquiries, Manage Inventory, And Drive Sales.
Excellent Leadership Skills: As A Supervisor, This Individual Will Be Responsible For Overseeing A Team Of Sales Associates And Ensuring That They Are Meeting Sales Targets And Providing Exceptional Customer Service. Strong Leadership Skills, Including The Ability To Motivate And Train Employees, Are Essential For Success In This Role.
Attention To Detail: Fine Jewelry Is A High-Value Product, And Even The Smallest Mistake Can Have Significant Consequences. The Ideal Candidate Should Have Excellent Attention To Detail And Be Able To Spot Discrepancies In Product Quality Or Pricing.
Strong Communication And Organizational Skills: The Fine Jewelry Merchandise Supervisor Will Need To Communicate Effectively With Both Customers And Team Members, So Strong Verbal And Written Communication Skills Are A Must. They Should Also Be Highly Organized And Able To Manage Multiple Tasks And Priorities Effectively.
Strategic Planning
Communication Skills
Inventory Management
Time Management
Product knowledge
Budget management
customer service
Visual merchandising
Team Leadership
Sales management
Trend Forecasting
Communication
Leadership
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Fine Jewelry Merchandise Supervisor in Greensburg, PA 15601, USA is between $35,000 and $50,000 per year. This may vary depending on the specific company, experience level, and other factors such as bonuses and benefits.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.
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