Fine Jewelry Commission Sales Associate

Welcome to JCPenney, where we believe in making every customer's day better. We are currently seeking a driven and customer-focused Fine Jewelry Commission Sales Associate to join our team. In this role, you will have the opportunity to showcase your passion for fine jewelry and provide exceptional service to our valued customers. If you have a keen eye for detail, excellent communication skills, and a strong sales background, we would love to have you join us.

1. Greet and welcome customers to JCPenney, creating a positive and welcoming atmosphere in the store.
2. Provide exceptional customer service, actively listening to and addressing customer needs and concerns.
3. Utilize knowledge and passion for fine jewelry to assist customers in finding the perfect pieces for their needs and budget.
4. Meet and exceed sales goals by effectively communicating product information, upselling and cross-selling, and utilizing sales techniques.
5. Maintain a thorough understanding of current and upcoming fine jewelry trends, styles, and collections.
6. Educate customers on the quality and value of our fine jewelry products, building trust and loyalty.
7. Process transactions accurately and efficiently, including handling cash and credit card payments.
8. Maintain a clean and organized sales floor, including regularly restocking and arranging displays.
9. Collaborate with team members and management to ensure a smooth and positive customer experience.
10. Continuously strive to improve sales techniques and product knowledge to enhance customer satisfaction and sales performance.
11. Adhere to all company policies and procedures, including safety and security protocols.
12. Act as a brand ambassador for JCPenney, representing the company's values and commitment to customer satisfaction.
13. Attend training sessions and meetings as required to further develop skills and knowledge.
14. Handle customer complaints and resolve issues in a professional and timely manner.
15. Maintain a positive and professional demeanor at all times, showcasing the JCPenney brand and values.

According to JobzMall, the average salary range for a Fine Jewelry Commission Sales Associate in Sterling Heights, MI, USA is $35,000 to $50,000 per year. However, this may vary depending on factors such as experience, skills, and the specific company or store the associate is employed at. Commission-based positions may also have the potential for higher earnings based on sales performance.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.