JCPenney

Fine Jewelry Commission Sales Associate

JCPenney

Northridge, Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a passionate and motivated individual with a love for fine jewelry? Do you have a knack for sales and a desire to provide top-notch customer service? If so, we have the perfect opportunity for you! JCPenney is currently seeking a Fine Jewelry Commission Sales Associate to join our team and help us deliver exceptional shopping experiences to our customers. We are looking for someone with a strong knowledge and appreciation for fine jewelry, as well as previous sales experience and a friendly, outgoing personality. If you are ready to take your career to the next level, apply now and become a part of our JCPenney family!

  1. Sell Fine Jewelry: The primary responsibility of a Fine Jewelry Commission Sales Associate is to sell fine jewelry products to customers, using their knowledge and passion for the products to drive sales.
  2. Provide Excellent Customer Service: A key aspect of this role is to provide exceptional customer service to all customers, ensuring that their shopping experience is pleasant, informative, and memorable.
  3. Maintain Product Knowledge: It is essential for the Fine Jewelry Commission Sales Associate to have a strong understanding of the products being sold, including materials, styles, and trends, in order to effectively assist customers and make recommendations.
  4. Meet Sales Targets: The sales associate will be responsible for meeting or exceeding personal and team sales targets, utilizing effective sales techniques and building relationships with customers.
  5. Build and Maintain Customer Relationships: The sales associate should establish and maintain strong relationships with customers to encourage repeat business and build a loyal customer base.
  6. Merchandising and Visual Presentation: The sales associate will be responsible for maintaining a visually appealing and organized jewelry department, ensuring that all products are displayed correctly and attractively.
  7. Stay Up-to-date with Industry Trends: It is important for the Fine Jewelry Commission Sales Associate to stay informed about current and upcoming trends in the fine jewelry industry in order to make informed recommendations to customers.
  8. Process Transactions and Handle Cash: The sales associate will be responsible for accurately processing sales transactions, handling cash and credit card payments, and maintaining cash registers.
  9. Participate in Training and Development: The sales associate will participate in training programs to continuously improve their product knowledge, sales techniques, and customer service skills.
  10. Collaborate with Team Members: The sales associate will work closely with other team members to ensure a positive and cohesive working environment, and to support each other in meeting sales targets and providing excellent customer service.
Where is this job?
This job is located at Northridge, Los Angeles, CA, USA
Job Qualifications
  • Knowledge Of Fine Jewelry: The Ideal Candidate Should Have A Strong Understanding Of Different Types Of Fine Jewelry, Including Diamonds, Gemstones, And Precious Metals. They Should Also Be Able To Identify And Explain The Various Qualities And Characteristics Of These Materials.

  • Sales Experience: Previous Experience In Sales, Particularly In The Jewelry Industry, Is Highly Desirable For This Role. The Candidate Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As Excellent Customer Service Skills.

  • Strong Communication Skills: As A Commission Sales Associate, The Candidate Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential. They Should Be Able To Effectively Communicate Product Information And Build Rapport With Customers.

  • Attention To Detail: Fine Jewelry Is A High-End Product, And Customers Expect A High Level Of Quality And Attention To Detail. The Ideal Candidate Should Have A Keen Eye For Detail And Be Able To Ensure That All Products Are Presented In A Visually Appealing And Accurate Manner.

  • Knowledge Of Jewelry Trends: In Order To Be Successful In This Role, The Candidate Should Stay Up-To-Date With The Latest Jewelry Trends And Styles. They Should Be Able To Assist Customers In Selecting Pieces That Are On-Trend And Suit Their Personal Style. This Requires A Strong Interest In And Passion For The World Of Fine Jewelry.

Required Skills
  • Communication Skills

  • Networking

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Visual merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Fine Jewelry Commission Sales Associate in Northridge, Los Angeles, CA, USA is $35,000 - $60,000 per year. This can vary depending on the specific company, level of experience, and commission structure. Some high-end luxury jewelry retailers may offer higher salaries and commission rates, while smaller boutique shops may offer lower salaries with the potential for higher commission earnings.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 5th, 2025
Apply BeforeMay 10th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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