Asset Protection Service Associate

Are you a natural problem-solver with a keen eye for detail? Do you thrive in a fast-paced environment and enjoy working with a team? If so, we have an exciting opportunity for you! We are currently seeking an Asset Protection Service Associate to join our team at JCPenney. As an integral member of our Asset Protection team, you will play a crucial role in protecting our company's assets and ensuring the safety of our customers and employees. If you are passionate about maintaining a secure and efficient retail environment, we encourage you to apply. Keep reading for more information on the qualifications and responsibilities for this position.

Responsibilities:

1. Monitor and maintain a safe and secure retail environment by identifying potential risks and implementing preventative measures.
2. Conduct routine patrols and surveillance to identify any suspicious activity or behavior.
3. Respond to and investigate incidents of theft, fraud, and other violations of company policies.
4. Collaborate with store management and other team members to develop and implement strategies to reduce shrinkage and improve overall asset protection.
5. Conduct thorough investigations and gather evidence for cases involving internal and external theft.
6. Utilize various technology and systems to monitor and analyze shrinkage trends and identify areas of improvement.
7. Provide excellent customer service by assisting with lost and found items, directing customers to desired locations, and addressing any security concerns.
8. Train and educate store associates on asset protection policies and procedures to promote a safe and secure work environment.
9. Conduct audits and ensure compliance with company policies and procedures related to asset protection.
10. Maintain accurate and detailed records of incidents, investigations, and other relevant information.
11. Work closely with law enforcement and other external partners to resolve cases and prevent future incidents.
12. Keep up-to-date with industry trends and developments in asset protection techniques and technologies.
13. Maintain confidentiality and handle sensitive information with discretion.
14. Assist with emergency situations such as evacuations or medical emergencies.
15. Perform other duties as assigned by store management or the Asset Protection Manager.

According to JobzMall, the average salary range for a Asset Protection Service Associate in Wheaton-Glenmont, MD, USA is $24,000 - $32,000 per year. This may vary depending on the specific job responsibilities, experience, and education of the individual.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.