JCPenney

Asset Protection Service Associate

JCPenney

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney! We are a company that prides itself on providing our customers with exceptional service and quality products. As an Asset Protection Service Associate, you will play a crucial role in ensuring the safety and security of our stores and merchandise. We are seeking a detail-oriented and reliable individual who is passionate about protecting our assets and maintaining a safe shopping environment for our customers and employees. If you have a strong sense of responsibility and the ability to handle challenging situations with professionalism, we encourage you to apply for this important role. Join our team and help us continue to provide a safe and enjoyable shopping experience for all.

  1. Monitor and detect any suspicious activity in the store, including theft, fraud, and safety hazards.
  2. Conduct regular patrols throughout the store to ensure the security and safety of all employees and customers.
  3. Utilize surveillance equipment and security systems to identify and prevent potential theft or safety threats.
  4. Respond to and handle any security or safety incidents in a timely and professional manner.
  5. Collaborate with store management and other team members to implement and enforce security policies and procedures.
  6. Train and educate other employees on security protocols and best practices.
  7. Conduct audits and investigations to identify any potential security risks or losses.
  8. Document and report any security incidents or findings to appropriate parties.
  9. Maintain a thorough knowledge of all merchandise and store layout to better identify and prevent theft opportunities.
  10. Stay up-to-date on industry trends and best practices in asset protection.
  11. Assist with the implementation of loss prevention strategies to reduce shrinkage and increase profitability.
  12. Provide excellent customer service by addressing any security concerns or questions from customers.
  13. Collaborate with law enforcement and legal teams when necessary.
  14. Follow all safety protocols and ensure a safe working environment for all.
  15. Continuously evaluate and improve security measures to maintain a safe shopping environment for customers and employees.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Strong Communication And Customer Service Skills

  • Previous Experience In Loss Prevention Or Security Preferred

  • Knowledge Of Retail Operations And Inventory Management

  • Ability To Work Flexible Schedules, Including Evenings And Weekends

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Emergency Response

  • Fraud detection

  • Investigation

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Associate in Houston, TX, USA is $28,000 - $45,000 per year. This can vary depending on factors such as experience, location, and company size. Additionally, benefits and bonuses may also be included in the total compensation package.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 10th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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