JCPenney

Asset Protection Service Associate

JCPenney

Palmdale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At JCPenney, we take the safety and security of our customers and employees very seriously. That's why we are seeking a detail-oriented and vigilant Asset Protection Service Associate to join our team. As an Asset Protection Service Associate, you will play a vital role in ensuring the protection of our merchandise and the overall well-being of our store. We are looking for someone who is dedicated to upholding our high standards of safety and has a strong eye for identifying potential risks. If you are a team player with a passion for providing exceptional customer service and have experience in asset protection, we encourage you to apply for this exciting opportunity.

  1. Monitor Store Activities: Keep a close eye on all store activities and identify any potential risks or threats to the safety and security of customers and employees.
  2. Surveillance: Utilize surveillance systems to monitor store premises and identify any suspicious behavior or activities.
  3. Customer Service: Provide exceptional customer service to all customers, addressing any concerns or issues they may have while also keeping a watchful eye for any potential security risks.
  4. Asset Protection: Ensure the protection of all merchandise and assets within the store by actively preventing and deterring theft and fraud.
  5. Safety Protocols: Follow all safety protocols and procedures to maintain a safe and secure environment for customers and employees.
  6. Collaborate with Team: Work closely with other team members and management to identify and address any potential security risks or issues.
  7. Investigate Incidents: In the event of an incident, conduct thorough investigations to gather evidence and assist with any necessary follow-up actions.
  8. Training: Participate in ongoing training to stay updated on the latest security measures and techniques.
  9. Report Writing: Maintain accurate and detailed reports of all incidents and activities within the store.
  10. Compliance: Ensure compliance with all company policies and procedures related to asset protection and safety.
  11. Emergency Response: Act quickly and efficiently in emergency situations to ensure the safety and security of customers and employees.
  12. Attention to Detail: Pay close attention to detail and be vigilant in identifying any potential security risks or threats.
  13. Loss Prevention: Assist with loss prevention efforts by implementing and following proper security measures and protocols.
  14. Communication: Maintain open and effective communication with all team members to address any security concerns or issues.
  15. Customer Privacy: Protect customer privacy by handling all sensitive information with discretion and following all relevant privacy laws and regulations.
Where is this job?
This job is located at Palmdale, CA, USA
Job Qualifications
  • Knowledge Of Loss Prevention Strategies: A Successful Asset Protection Service Associate At Jcpenney Should Have A Strong Understanding Of Various Theft Prevention Techniques, Such As Cctv Monitoring, Inventory Control, And Surveillance Procedures.

  • Attention To Detail: This Role Requires A Keen Eye For Detail To Identify Potential Security Risks And Discrepancies In Inventory Records. The Ideal Candidate Should Have A High Level Of Accuracy And Be Able To Follow Strict Protocols And Procedures.

  • Strong Communication Skills: As An Asset Protection Service Associate, Effective Communication Is Essential For Working With Store Management, Law Enforcement, And Customers. The Ability To Clearly Convey Information And Handle Potentially Volatile Situations Is Crucial.

  • Physical Fitness: The Job May Require Standing, Walking, And Patrolling The Sales Floor For Extended Periods. The Candidate Should Be Physically Fit And Able To Respond Quickly In Case Of An Emergency.

  • Prior Loss Prevention Experience: Previous Experience In A Loss Prevention Or Security Role Is Preferred For This Position. Familiarity With The Retail Industry And Understanding Of Company Policies And Procedures Is A Plus.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Report Writing

  • Risk assessment

  • Teamwork

  • Loss prevention

  • safety

  • Emergency Response

  • Fraud detection

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Associate in Palmdale, CA, USA is $12.50 - $14.50 per hour. However, this can vary depending on factors such as experience, education, and the specific company or industry the associate is working in.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeJune 21st, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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