
Asset Protection Service Associate
Welcome to JCPenney β a place where our customers come first and our team members are valued. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Asset Protection Service Associate. This role is crucial to our company's success as you will be responsible for ensuring the safety and security of our customers, associates, and merchandise. If you have a passion for protecting others and possess strong communication and problem-solving skills, we encourage you to apply for this exciting opportunity!
- Ensure the safety and security of the store, customers, and associates at all times.
- Monitor and prevent theft, fraud, and other security incidents.
- Conduct regular patrols and surveillance of the store to identify potential security risks.
- Monitor surveillance cameras and report any suspicious activity or incidents.
- Respond quickly and appropriately to any emergencies or security threats.
- Collaborate with store management and team members to develop and implement effective security procedures.
- Train and educate team members on security protocols and procedures.
- Conduct investigations and gather evidence in cases of theft or fraud.
- Maintain accurate records of security incidents and report them to the appropriate parties.
- Communicate effectively with customers and team members to de-escalate potential conflicts and maintain a safe shopping environment.
- Stay informed on security trends and make recommendations for improvements to existing security measures.
- Follow all company policies and procedures related to asset protection and safety.
- Participate in internal and external audits to ensure compliance with security protocols.
- Assist in the training and development of new Asset Protection team members.
- Cooperate with law enforcement as needed in cases of criminal activity.
- Maintain a professional and courteous demeanor at all times.
- Uphold JCPenney's core values and provide exceptional customer service.
- Continuously seek ways to improve asset protection processes and procedures.
- Adhere to all safety regulations and promote a safe work environment for all team members.
- Perform other related duties as assigned by management.
High School Diploma Or Equivalent Education
Knowledge Of Loss Prevention Techniques And Procedures
Minimum Of 1 Year Experience In Retail Or Security Field
Ability To Effectively Communicate And Work As Part Of A Team
Strong Observation And Problem-Solving Skills
Inventory Management
Communication
Attention to detail
Conflict Resolution
customer service
Risk assessment
Loss prevention
Team collaboration
Emergency Response
Fraud detection
Safety Protocols
Surveillance Monitoring
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Service Associate in Birmingham, AL, USA is $35,000-$45,000 per year. However, this can vary depending on the specific company and level of experience. Some companies may offer higher salaries for more experienced associates or for those with additional certifications or qualifications.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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