JCPenney

Asset Protection Service Associate

JCPenney

Birmingham, AL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney – a place where our customers come first and our team members are valued. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Asset Protection Service Associate. This role is crucial to our company's success as you will be responsible for ensuring the safety and security of our customers, associates, and merchandise. If you have a passion for protecting others and possess strong communication and problem-solving skills, we encourage you to apply for this exciting opportunity!

  1. Ensure the safety and security of the store, customers, and associates at all times.
  2. Monitor and prevent theft, fraud, and other security incidents.
  3. Conduct regular patrols and surveillance of the store to identify potential security risks.
  4. Monitor surveillance cameras and report any suspicious activity or incidents.
  5. Respond quickly and appropriately to any emergencies or security threats.
  6. Collaborate with store management and team members to develop and implement effective security procedures.
  7. Train and educate team members on security protocols and procedures.
  8. Conduct investigations and gather evidence in cases of theft or fraud.
  9. Maintain accurate records of security incidents and report them to the appropriate parties.
  10. Communicate effectively with customers and team members to de-escalate potential conflicts and maintain a safe shopping environment.
  11. Stay informed on security trends and make recommendations for improvements to existing security measures.
  12. Follow all company policies and procedures related to asset protection and safety.
  13. Participate in internal and external audits to ensure compliance with security protocols.
  14. Assist in the training and development of new Asset Protection team members.
  15. Cooperate with law enforcement as needed in cases of criminal activity.
  16. Maintain a professional and courteous demeanor at all times.
  17. Uphold JCPenney's core values and provide exceptional customer service.
  18. Continuously seek ways to improve asset protection processes and procedures.
  19. Adhere to all safety regulations and promote a safe work environment for all team members.
  20. Perform other related duties as assigned by management.
Where is this job?
This job is located at Birmingham, AL, USA
Job Qualifications
  • High School Diploma Or Equivalent Education

  • Knowledge Of Loss Prevention Techniques And Procedures

  • Minimum Of 1 Year Experience In Retail Or Security Field

  • Ability To Effectively Communicate And Work As Part Of A Team

  • Strong Observation And Problem-Solving Skills

Required Skills
  • Inventory Management

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Loss prevention

  • Team collaboration

  • Emergency Response

  • Fraud detection

  • Safety Protocols

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Associate in Birmingham, AL, USA is $35,000-$45,000 per year. However, this can vary depending on the specific company and level of experience. Some companies may offer higher salaries for more experienced associates or for those with additional certifications or qualifications.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeJune 9th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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