JCPenney

Asset Protection Service Associate

JCPenney

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about keeping people and property safe? Do you thrive in a fast-paced environment where no two days are the same? If so, JCPenney is looking for you to join our team as an Asset Protection Service Associate! In this role, you will play a critical role in protecting our stores, customers, and assets while providing a positive and welcoming experience for all. We are seeking individuals with strong attention to detail, excellent communication skills, and a dedication to delivering top-notch customer service. If you are a team player who is proactive, adaptable, and able to handle challenging situations with professionalism, we want to hear from you!

  1. Monitor and patrol store premises to prevent and detect theft, vandalism, and other security threats.
  2. Identify and investigate suspicious behavior and potential security risks.
  3. Implement and enforce store policies and procedures to ensure the safety and security of all customers and employees.
  4. Collaborate with store leadership and other team members to develop and implement effective security strategies.
  5. Respond to and handle emergency situations in a calm and professional manner.
  6. Communicate effectively with customers, store associates, and law enforcement personnel.
  7. Conduct thorough and accurate investigations of security incidents and document findings.
  8. Monitor and analyze security footage to identify and address any security concerns.
  9. Educate store associates on theft prevention techniques and best practices for maintaining a safe and secure environment.
  10. Maintain accurate records and reports related to security incidents and activities.
  11. Stay updated on industry trends and advancements in security technology to continuously improve security measures.
  12. Provide excellent customer service to all customers, creating a welcoming and positive experience.
  13. Train and mentor new team members on security protocols and procedures.
  14. Stay vigilant and proactive in identifying potential security threats and taking appropriate action to mitigate risks.
  15. Adhere to all company policies and procedures related to asset protection and safety.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Attention To Detail And Ability To Identify Potential Security Risks Or Suspicious Behavior.

  • Excellent Customer Service Skills, With The Ability To De-Escalate Tense Situations And Communicate Effectively With Both Customers And Colleagues.

  • Knowledge Of Security Procedures And Protocols, Including Understanding Of Cctv Systems And Alarm Systems.

  • Ability To Work Independently And Make Quick Decisions In High-Pressure Situations.

  • Familiarity With Retail Operations And Inventory Control, With A Focus On Preventing And Reducing Theft And Loss.

Required Skills
  • Conflict Resolution

  • Inventory Control

  • customer service

  • Risk assessment

  • Loss prevention

  • Team collaboration

  • Fraud prevention

  • Emergency Response

  • Safety Protocols

  • Security Procedures

  • Surveillance Monitoring

  • Theft Detection

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Associate in New York, NY, USA is $30,000 - $40,000. This can vary depending on the specific company, job responsibilities, experience level, and location within the city.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeOctober 17th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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