JCPenney

Asset Protection Service Associate

JCPenney

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we value the safety and security of our customers and employees. We are currently seeking a dedicated and vigilant individual to join our team as an Asset Protection Service Associate. As an integral part of our Asset Protection team, you will be responsible for ensuring the protection of our assets and minimizing loss through proactive monitoring and prevention. If you have a keen eye for detail, excellent communication skills, and a passion for maintaining a safe environment, we would love to have you on our team. Read on to learn more about the qualifications and responsibilities of this important role.

  1. Monitor and patrol the store premises to identify and prevent any potential theft or loss.
  2. Utilize CCTV and other surveillance equipment to maintain a safe and secure environment.
  3. Greet and assist customers in a friendly and professional manner while also being alert for any suspicious behavior.
  4. Work closely with store management to identify and address any security concerns or potential risks.
  5. Conduct thorough investigations into any reported incidents of theft or loss and report findings to the appropriate parties.
  6. Collaborate with law enforcement and other outside agencies as needed to resolve security issues.
  7. Train and educate store associates on proper security procedures and protocols to minimize risk.
  8. Keep accurate records and documentation of all security-related activities.
  9. Stay up-to-date on the latest security trends and technologies to continuously improve the effectiveness of the Asset Protection program.
  10. Maintain a visible and proactive presence on the sales floor to deter theft and promote a safe shopping environment.
  11. Communicate effectively with team members and other departments to ensure a cohesive and efficient approach to asset protection.
  12. Conduct routine audits and inspections of store inventory to identify any discrepancies and take appropriate action.
  13. Respond quickly and appropriately to any emergency situations or incidents involving customers or employees.
  14. Comply with all company policies and procedures regarding safety and security.
  15. Continuously uphold and promote the company's commitment to the safety and security of customers and employees.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • High School Diploma Or Equivalent: At Minimum, Candidates Should Have A High School Diploma Or Equivalent To Be Considered For The Role Of Asset Protection Service Associate At Jcpenney.

  • Prior Experience In Security Or Loss Prevention: Previous Experience In Security Or Loss Prevention Is Highly Valued For This Position, As It Demonstrates An Understanding Of The Responsibilities And Skills Needed For The Role.

  • Strong Communication And Observation Skills: Asset Protection Service Associates Must Have Excellent Verbal And Written Communication Skills, As Well As The Ability To Observe And Report Suspicious Activity.

  • Ability To Work In A Fast-Paced And High-Stress Environment: This Role Requires Individuals Who Can Remain Calm And Focused In High-Stress Situations, As They May Have To Handle Confrontations Or Emergencies.

  • Knowledge Of Security Systems And Procedures: Candidates Should Have A Basic Understanding Of Security Systems And Procedures, Including Cctv Monitoring, Alarm Systems, And Emergency Protocols. Additional Training And On-The-Job Learning Will Be Provided, But Prior Knowledge Is Beneficial.

Required Skills
  • Crisis Management

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Emergency Response

  • Fraud detection

  • Security monitoring

  • retail operations

  • Cctv Surveillance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Associate in Memphis, TN, USA is between $26,000 and $31,000 per year. This may vary depending on the specific company, level of experience, and other factors. Some companies may also offer bonuses and benefits in addition to the base salary.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeApril 11th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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