JCPenney

Asset Protection Associate

JCPenney

El Cajon, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At JCPenney, we're looking for a highly motivated and detail-oriented Asset Protection Associate to join our team. As an Asset Protection Associate, you will be responsible for ensuring that our customers, associates, and assets are protected from theft or any other loss. The successful candidate will have excellent communication skills, as well as a commitment to providing excellent customer service.The ideal candidate will have previous loss prevention experience, as well as the ability to think on their feet and make decisions quickly. They must be able to work independently and as part of a team to ensure the safety of our store. A high school diploma or equivalent is required for this role.We are looking for someone who is passionate about loss prevention and is eager to learn and grow in their role. If you are committed to providing exceptional customer service and are looking for a challenging and rewarding opportunity, this could be the role for you.

Responsibilities:

  1. Monitor store activity to identify and respond to potential theft or loss situations.
  2. Investigate shoplifting incidents and prepare reports for legal proceedings.
  3. Implement and enforce loss prevention policies and procedures.
  4. Educate and train associates on loss prevention practices and procedures.
  5. Assist in the implementation of store safety and security measures.
  6. Act as a visible deterrent to shoplifting and other forms of theft.
  7. Maintain a positive relationship with customers, associates, and local law enforcement.
  8. Ensure compliance with local, state, and federal laws and regulations.
  9. Remain knowledgeable of current trends in loss prevention and asset protection.
  10. Communicate with other departments to resolve any issues related to loss prevention.
Where is this job?
This job is located at El Cajon, CA, USA
Job Qualifications
  • Customer Service Experience

  • Ability To Work Independently

  • Strong Communication Skills

  • Ability To Accurately Assess Risk

  • Knowledge Of Applicable Laws

  • Ability To De-Escalate Tense Situations

  • Physical Stamina

  • Knowledge Of Loss Prevention Technology

Required Skills
  • Documentation

  • Security

  • Communication

  • Retail

  • Conflict Resolution

  • Inventory Control

  • Auditing

  • customer service

  • Reporting

  • Loss prevention

  • safety

  • Surveillance

  • Organizational

  • Interpersonal

  • De-Escalation

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Attention to detail

  • Creative Thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in El Cajon, CA, USA is $31,715 - $44,448. This range is based on the salary data from 17 reported jobs from various employers.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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