JCPenney

Asset Protection Associate

JCPenney

Annapolis, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

JCPenney is looking for an enthusiastic and reliable Asset Protection Associate who is passionate about helping our customers have a positive shopping experience. The ideal candidate will have an eye for detail, excellent customer service skills, and the ability to work in a fast-paced environment. If you are an individual who takes pride in your work and is dedicated to making sure our customers have the best possible experience, then this position is for you!Required Qualifications:• High school diploma or equivalent• Ability to lift up to 25 lbs• Basic understanding of security and loss prevention• Exceptional customer service skills• Ability to work a flexible schedule, including nights, weekends, and holidays• Excellent problem solving and communication skills• Ability to use a computer and POS system

Responsibilities: • Monitor customers in the store to identify and prevent potential theft • Respond to shoplifter apprehensions and other security incidents • Maintain a visible presence in the store to deter theft and other suspicious activities • Coordinate with store management and other departments to ensure successful loss prevention initiatives • Investigate suspicious activities and violations of store policy • Monitor CCTV systems for any suspicious behavior • Respond to customer inquiries and complaints • Train and mentor new Asset Protection associates • Assist with investigations related to internal and external theft • Prepare reports and document all security activities

Where is this job?
This job is located at Annapolis, MD, USA
Job Qualifications
  • Strong Customer Service Skills

  • Ability To Work With Minimal Supervision

  • Knowledge Of Safety Regulations

  • Ability To Handle Stressful Situations

  • Ability To Lift And Move Heavy Objects

  • Ability To Follow Instructions

  • Knowledge Of Security Systems And Protocols

  • Ability To Stand And/Or Walk For Extended Periods

Required Skills
  • Documentation

  • Training

  • Inventory Control

  • Auditing

  • customer service

  • Reporting

  • Cash Handling

  • Loss prevention

  • safety

  • Surveillance

  • Interviewing

  • Analyzing

  • Security Awareness

  • Investigations

  • Patrolling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in Annapolis, MD, USA is $32,000 to $45,000 per year. This salary range may vary depending on experience, qualifications, and location.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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