
Asset Protection Associate
JCPenney is looking for an enthusiastic and reliable Asset Protection Associate who is passionate about helping our customers have a positive shopping experience. The ideal candidate will have an eye for detail, excellent customer service skills, and the ability to work in a fast-paced environment. If you are an individual who takes pride in your work and is dedicated to making sure our customers have the best possible experience, then this position is for you!Required Qualifications:• High school diploma or equivalent• Ability to lift up to 25 lbs• Basic understanding of security and loss prevention• Exceptional customer service skills• Ability to work a flexible schedule, including nights, weekends, and holidays• Excellent problem solving and communication skills• Ability to use a computer and POS system
Responsibilities: • Monitor customers in the store to identify and prevent potential theft • Respond to shoplifter apprehensions and other security incidents • Maintain a visible presence in the store to deter theft and other suspicious activities • Coordinate with store management and other departments to ensure successful loss prevention initiatives • Investigate suspicious activities and violations of store policy • Monitor CCTV systems for any suspicious behavior • Respond to customer inquiries and complaints • Train and mentor new Asset Protection associates • Assist with investigations related to internal and external theft • Prepare reports and document all security activities
Strong Customer Service Skills
Ability To Work With Minimal Supervision
Knowledge Of Safety Regulations
Ability To Handle Stressful Situations
Ability To Lift And Move Heavy Objects
Ability To Follow Instructions
Knowledge Of Security Systems And Protocols
Ability To Stand And/Or Walk For Extended Periods
Documentation
Training
Inventory Control
Auditing
customer service
Reporting
Cash Handling
Loss prevention
safety
Surveillance
Interviewing
Analyzing
Security Awareness
Investigations
Patrolling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
self-motivation
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Associate in Annapolis, MD, USA is $32,000 to $45,000 per year. This salary range may vary depending on experience, qualifications, and location.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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