Asset Protection Associate

The JCPenney team is looking for a motivated and dedicated Asset Protection Associate who is passionate about retail and customer service. The ideal candidate will have exceptional problem-solving skills and a commitment to providing an exemplary customer experience. This individual will be responsible for safeguarding the company’s assets in our stores, while also providing a safe shopping experience for our customers.The successful candidate will possess a high school diploma or GED equivalent and a minimum of one year of retail experience. Experience in asset protection, loss prevention, or theft control is preferred. Excellent communication skills, both verbally and in writing, are essential, as well as the ability to work in a fast-paced environment and interact effectively with customers and team members. The successful candidate must also be able to successfully pass a background check.If you have a passion for customer service, a commitment to providing a safe shopping environment, and a desire to work as part of a dynamic team, then this may be the job for you. We look forward to hearing from you!

Responsibilities:

1. Ensure store assets are safeguarded and protected from theft or damage.
2. Monitor customer activity in store and respond appropriately to any suspicious or criminal activity.
3. Develop and maintain relationships with local law enforcement and other security organizations.
4. Investigate incidents of theft and document findings.
5. Monitor store alarm systems and CCTV cameras.
6. Prepare reports and documentation regarding any theft or suspicious activity.
7. Respond to customer inquiries and complaints in a professional manner.
8. Assist in the training of new staff members on asset protection and loss prevention policies and procedures.
9. Ensure compliance with all applicable laws and regulations.
10. Assist store management with other tasks as needed.

According to JobzMall, the average salary range for a Asset Protection Associate in Reno, NV, USA is $10 - $20 per hour. The average salary of an Asset Protection Associate in Reno, NV, USA is $15 per hour.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.