JCPenney

Asset Protection Associate

JCPenney

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

JCPenney is looking for an enthusiastic Asset Protection Associate to join our team! The ideal candidate will have excellent communication and problem-solving skills, and be passionate about providing a positive customer experience. As an Asset Protection Associate, you will be responsible for maintaining the security of the store's premises and merchandise in order to protect JCPenney’s assets.The successful candidate must have at least one year of retail experience, a valid driver's license, and the ability to lift up to 50 pounds. We are looking for someone who is self-motivated and able to work independently with minimal supervision. Strong organizational skills and the ability to work in a fast-paced environment are essential. If you are looking for an opportunity to make a difference in the lives of our customers and associates, this is the position for you!

Responsibilities:

  1. Monitor store premises and ensure the security of customers, store assets, and merchandise.
  2. Respond to alarms and investigate any incidents of theft or attempted theft.
  3. Maintain records of suspicious activity and incidents.
  4. Assist in training and developing store associates on asset protection policies and procedures.
  5. Assist in preparing reports for store management.
  6. Assist in the enforcement of store policies and procedures to deter theft and fraud.
  7. Develop and maintain relationships with local law enforcement agencies.
  8. Assist in the investigation and resolution of customer complaints.
  9. Conduct safety inspections of the store to identify potential safety risks.
  10. Ability to lift up to 50 pounds.
  11. Possess a valid driver's license.
  12. Possess at least one year of retail experience.
  13. Possess strong organizational skills and the ability to work in a fast-paced environment.
  14. Possess excellent communication and problem-solving skills.
  15. Be self-motivated and able to work independently with minimal supervision.
  16. Provide a positive customer experience.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Interpersonal And Communication Skills

  • High School Diploma Or Equivalent

  • Willingness To Work Flexible Hours

  • Knowledge Of Loss Prevention And Safety Standards

  • Ability To Manage Difficult Or Emotional Customer Situations

  • Proficiency With Basic Computer Programs

  • Experience With Retail Security Systems

  • Physical Ability To Perform Duties

Required Skills
  • Data Analysis

  • Communication

  • Problem Solving

  • Organizational Skills

  • customer service

  • Risk assessment

  • Loss prevention

  • Team collaboration

  • Inventory tracking

  • Surveillance

  • Incident reporting

  • Security monitoring

  • Investigation

  • Safety Protocols

  • Theft Deterrence

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • And Self-Motivation

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in Phoenix, AZ, USA is between $12.50 and $15.00 per hour. This salary range may vary depending on the experience and qualifications of the individual, the company they work for, and the current job market.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeMay 10th, 2026
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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