JCPenney

Asset Protection Associate

JCPenney

San Bernardino, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we are dedicated to providing customers with a seamless and enjoyable shopping experience. We are currently seeking a dedicated and proactive Asset Protection Associate to join our team. As an Asset Protection Associate, you will play a crucial role in ensuring the safety and security of our customers, associates, and merchandise. We are looking for individuals who are highly observant, possess excellent communication skills, and have a strong attention to detail. If you have a passion for protecting others and a desire to be a part of a dynamic retail environment, we encourage you to apply for this exciting opportunity.

  1. Monitor and maintain a safe and secure environment for customers, associates, and merchandise.
  2. Proactively identify and prevent potential security threats through observation and surveillance.
  3. Respond to and handle any security incidents or emergencies in a timely and efficient manner.
  4. Conduct regular store walks to identify any safety or security concerns and address them accordingly.
  5. Collaborate with store management and associates to develop and implement effective security strategies and procedures.
  6. Effectively communicate and enforce company policies and procedures related to asset protection.
  7. Conduct thorough investigations and gather evidence for any fraudulent or criminal activity.
  8. Maintain accurate records of incidents and provide detailed reports as needed.
  9. Assist with the training and development of associates on asset protection policies and procedures.
  10. Stay up-to-date with current security and safety trends and implement best practices accordingly.
  11. Build and maintain strong relationships with local law enforcement and emergency response teams.
  12. Participate in store meetings and provide updates on security and safety measures.
  13. Utilize surveillance equipment and technology to monitor and prevent theft and fraud.
  14. Maintain confidentiality and professionalism when handling sensitive information and incidents.
  15. Collaborate with other departments to ensure a seamless and enjoyable shopping experience for customers.
Where is this job?
This job is located at San Bernardino, CA, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Successful Asset Protection Associate At Jcpenney Should Have A Strong Understanding Of Loss Prevention Techniques And Strategies, Including Cctv Surveillance, Inventory Control, And Detection Of Fraudulent Activities.

  • Excellent Communication Skills: As An Asset Protection Associate, You Will Need To Interact With Various Levels Of Staff And Management, As Well As Customers. Strong Verbal And Written Communication Skills Are Crucial In This Role To Effectively Communicate Incidents And Concerns.

  • Attention To Detail: Asset Protection Associates Need To Have A Keen Eye For Detail To Identify Potential Theft Or Fraudulent Activities. This Includes Being Able To Spot Discrepancies In Inventory, Review Surveillance Footage, And Report Any Suspicious Behavior.

  • Ability To Work In A Team Environment: Asset Protection Associates At Jcpenney Must Be Able To Work Effectively In A Team Environment. This Includes Collaborating With Other Loss Prevention Staff, As Well As Working With Store Associates And Managers To Address Security Concerns.

  • Flexibility And Adaptability: The Retail Environment Can Be Fast-Paced And Ever-Changing. A Successful Asset Protection Associate Should Be Able To Adapt To Changing Situations And Be Flexible In Their Approach To Addressing Security Concerns. This May Include Working Irregular Hours And Being Able To Handle Stressful Situations Calmly And Professionally.

Required Skills
  • Inventory Management

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • safety

  • Surveillance

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in San Bernardino, CA, USA is $25,000 to $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the associate is working for. Additionally, location can also play a role in the salary range, as different cities and states may have different cost of living and wage rates. It is recommended to research specific job postings and companies to get a more accurate salary range for a particular position.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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